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Exact(26)
I think the place to start is with understanding the customer better and editing the offers to become more relevant.
This is about understanding the customer's strategy and decision-making process when purchasing products.
You wouldn't do that now without understanding the customer's needs".
Mr. Bright, he explained, is excellent at understanding the customer's needs and relaying them back to the home office.
Building a competitive advantage derives from understanding the customer needs, competitor actions, and technical development.
"But this is about understanding the customer journey all the way to conversion," Pahlavan explained.
Similar(34)
She is responsible for securing the renewal of many strategic customers – understanding the customers' specific issues and requirements, foreseeing potential issues and implenting a strategy to overcome them.
Being confronted with such high-variety business environments, suppliers need to practice "solution space development," i.e. understanding the customers' idiosyncratic needs and deriving a suitable set of product variants from this knowledge.
Prathipati also pointed to a recent post from Buddy Media co-founder Michael Lazerow that's all about the importance to marketers of understanding the full customer journey.
The work of the CSRs involves the delicate balancing of profiling the customer, understanding the request, managing the multiple screens locating product and customer information, and responding professionally and politely within average handling time (AHT) limits.
Understanding the specifics of customer relationships and the related interaction needs is important for managers wishing to organize the customer interface.
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understanding the industry
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understanding the collector
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understanding the world
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com