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Justyna Jupowicz-Kozak quote

Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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length of customer

Grammar usage guide and real-world examples

USAGE SUMMARY

The phrase "length of customer" is not correct and does not convey a clear meaning in written English.
It may be intended to refer to the duration of a customer's relationship with a business or the amount of time a customer has been engaged with a service. Example: "The length of customer engagement is crucial for understanding retention rates."

⚠ May contain grammatical issues

Financial Innovation

Forbes

Journal of Industrial Engineering International

Human-verified examples from authoritative sources

Exact Expressions

11 human-written examples

If number of transactions through USSD-based mobile banking ≤0.5 and length of customer association >6.5 and education level = Ph.

Charging that customer for upgrading the software to reduce the length of customer calls, for example, makes a tech company that generates cash from operations.

News & Media

Forbes

As demonstrated in Fig. 10, by increasing length of customer time windows from 120 to 240 min, the different between 2-VRPTW and our model is decreased.

They used service failure rate, length of customer association, and customer complaints to evaluate the level of dissatisfaction across the operator's database.

If number of transactions through USSD-based mobile banking ≤0.5 and length of customer association >6.5 and education level = high school diploma and age ≤29.5 → Churn   5.

Another motivation for WAP at the distribution level is its role as an enabler for adaptive control, e.g. automatic network reconfiguration that reduces the frequency and length of customer interruptions, manages circuit loading, and limits the fault level [57].

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Human-verified similar examples from authoritative sources

Similar Expressions

48 human-written examples

Demographic variables (e.g., age, gender, career, and level of education), transaction data through electronic banking portals (e.g., ATM, mobile bank, telephone bank, internet bank, and USSD-based mobile banking), the length of the customer association, and customer complaints were extracted from the bank's database.

T-Mobile is subsidising the cost of the handset to make it cheaper for its customers, in the hope that it will get that cash back over the length of the customer's contract.

Open image in new window Fig. 5 HP batch loss probability versus buffer size Open image in new window Fig. 6 Mean queue length of HP customer versus buffer size.

Open image in new window Fig. 3 LP customer loss probability versus the dropping probability Open image in new window Fig. 4 Mean queue length of LP customers versus the dropping probability.

Another useful signal is the length of time customers spend on ZestCash's website before applying for a loan.

News & Media

The Economist
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Expert writing Tips

Best practice

When referring to the duration of a customer's relationship with a company, use phrases like "customer tenure" or "length of customer relationship" instead of "length of customer" for clarity.

Common error

Avoid using the phrase "length of customer" as it's not a standard or clear way to describe the duration of a customer's engagement. Instead, opt for more specific terms like "customer tenure" or "duration of customer relationship."

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

84%

Authority and reliability

2.8/5

Expert rating

Real-world application tested

Linguistic Context

The phrase primarily functions as a noun phrase aiming to describe a duration related to a customer. However, according to Ludwig AI, the phrase's structure is not grammatically sound, leading to potential misinterpretations. Alternative phrasing is recommended for clarity.

Expression frequency: Uncommon

Frequent in

Science

50%

News & Media

40%

Wiki

10%

Less common in

Encyclopedias

0%

Formal & Business

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "length of customer" aims to quantify the duration of a customer's association with a business. However, Ludwig AI identifies this phrasing as grammatically incorrect. As such, it's advisable to use clearer alternatives such as "customer tenure", "customer relationship length", or "duration of customer engagement". These alternatives ensure better clarity and grammatical correctness, particularly in professional and scientific contexts. While the intent behind "length of customer" is understandable, adopting established phrases enhances communication effectiveness and avoids potential misinterpretations.

FAQs

What is a more appropriate way to refer to the duration of a customer's relationship?

Instead of "length of customer", use phrases such as "customer tenure", "length of customer relationship", or "duration of customer engagement".

Is "length of customer" grammatically correct?

No, "length of customer" is not grammatically sound. It's better to use more descriptive and standard phrases like "customer relationship length".

What does "customer lifetime" mean, and how is it related to "length of customer"?

"Customer lifetime" refers to the entire period a customer remains active with a business. It's a broader term than "length of customer", which more accurately translates to "customer tenure" or "duration of customer relationship".

When should I use "length of customer relationship" versus "customer lifetime value"?

"Length of customer relationship" refers to the duration of the relationship, while "customer lifetime value" is a metric estimating the total revenue a customer will generate. They measure different aspects of customer engagement.

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Source & Trust

84%

Authority and reliability

2.8/5

Expert rating

Real-world application tested

Most frequent sentences: