Sentence examples similar to Length of customer relationship from inspiring English sources

The prevention of subscriber churn through customer retention is a core issue of Customer Relationship Management (CRM).

Regarding the study of customer relationship in the banking industry, Bloemer and Odekerken-Schröder [7] had an in-depth study between customers' commitment and customer loyalty.

Much has been written about the rising importance of customer relationship management (CRM) in augmenting a company's ability to interact with its customers and potential customers.

Risselada et al. (2010) stated that churn management is becoming part of customer relationship management.

That's the essence of customer relationship building.

Customer success units are changing the management of customer relationships.

On Wednesday, Mr. Volcker said that proprietary trading took place "often at the expense of customer relationships".

Digital asserts that it is an ISP which provided bandwidth service to Alternative Products as a customer but that it is not affiliated in any way with Alternative Products except through an arms-length customer relationship.

To these marketers, we recommend basing CLV on the value of the customer relationship — not the value of the customer relationship less the acquisition costs.

The role of a customer relationship business is to find customers and build relationships with them.

This content will be delivered over a 24 month period as part of a customer relationship management (CRM) system, a commercial marketing technique designed to manage a firm's interactions with current and future customers [ 14] and which has been found to maximise customer loyalty and retention [ 15].