customer has called

USAGE SUMMARY

The phrase "customer has called" is correct and usable in written English.
You can use it when you are describing a situation in which a customer has contacted you to ask for a service or product. For example, "We were surprised when the customer has called to ask for an emergency delivery."

✓ Grammatically correct

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

2 human-written examples

Every step of the way, the customer has called the shots.

Harvard Business Review

If a customer has called in the past, call center computers flag his personality for agents and assess the chance he may be calling to cancel his account; the computers also give hints for how to deal with him.

Forbes

Human-verified similar examples from authoritative sources

Similar Expressions

58 human-written examples

Later, when her son showed up at the office, she asked him if the customer had called, and Janiszewski replied that they had arranged to meet that afternoon.

The New Yorker

In Perth, on Australia's west coast, Richard McWatt, the manager of the Superchem Family Pharmacy, said by telephone that a customer had called him on Thursday to buy 100 cans of the formula.

The New York Times

More than a few customers have called Mr. Lavin to complain about the situation as well.

The New York Times

Mr. Eliason said he remembered only seven cases in which customers had called him creepy, and he believed the benefits far outweighed the occasional awkwardness.

The New York Times - Tech

Appealing to customers' patriotism, he has called his stand "Products Made in Greece", with plastic Greek flags stuck on the shelves.

Huffington Post

The customer might have called before, they tweet, they may have emailed multiple times and they just don't know.

TechCrunch

That is still the official name; customers never have called it anything but McSorley's.

The New Yorker

The company said that real customers who had called the store would have received other information from Apple that informed them of their rights under consumer law.

The Guardian - Tech

During an interview, he recalled two Lemonade customers who have called to voluntarily return money given to them for stolen goods that were ultimately recovered.

TechCrunch

Expert writing Tips

Best practice

When using "customer has called", ensure the context clearly indicates the purpose or result of the call for better clarity. For example, "The customer has called to inquire about their order status."

Common error

Avoid using past simple tense ("customer called") when the present perfect tense ("customer has called") is more appropriate to emphasize the relevance or impact of the call at the present moment.

Linguistic Context

The phrase "customer has called" functions as a statement indicating that a customer has made contact, typically via telephone. As Ludwig AI clarifies, this construction is grammatically sound and suitable for use in written English.

Expression frequency: Very common

Frequent in

News & Media

48%

Formal & Business

26%

Wiki

10%

Less common in

Academia

4%

Science

6%

Reference

6%

Ludwig's WRAP-UP

In summary, the phrase "customer has called" is a grammatically sound and frequently used expression to indicate that a customer has contacted a business or entity. As Ludwig AI confirms, it is correct and versatile. Its usage spans across various contexts, including news reporting, business communications, and general conversations, making it a reliable and effective way to convey customer initiated contact. While various alternatives exist, such as "customer contacted us" or "customer telephoned", the original phrase remains a clear and common choice.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

customer contacted us

Replaces "called" with a broader term "contacted", indicating any form of communication from the customer.

customer got in touch

Uses the idiom "got in touch" to mean the customer initiated communication.

customer made a call

Emphasizes the action of making a phone call, being slightly more specific.

customer telephoned

Uses the more formal verb "telephoned" instead of "called".

customer rang

Uses "rang" as a synonym for "called", common in British English.

we received a call from the customer

Shifts the focus to the receiver of the call, rather than the caller.

the customer gave us a call

Similar to "made a call", but with the receiver as the focus.

customer placed a call

Similar to "made a call", slightly more formal.

a customer called

Removes "has" and slightly modifies the sentence structure.

the customer called

Removes "has" and adds "the", slightly modifies the sentence structure.

FAQs

How can I use "customer has called" in a sentence?

You can use "customer has called" to indicate that a customer contacted your company, like in "The "customer has called" to report a problem with their account".

What's a more formal alternative to "customer has called"?

For a more formal tone, consider using "customer contacted us" or "customer telephoned", which sounds more professional in certain business contexts.

Is it correct to say "the customer called" instead of "customer has called"?

While "the customer called" is grammatically correct, ""customer has called"" (present perfect) implies a connection to the present, such as the call's impact on current actions or decisions. If the timing of the call is more important, "the customer called" is perfectly acceptable.

What does "customer has called" imply about the timing of the call?

Using ""customer has called"" suggests the call happened recently and is relevant to the current situation or discussion. It emphasizes the present implications of the customer's action.