Sentence examples for customer defection from inspiring English sources

Under its current chief executive, Dan Hesse, Sprint has managed to lower its customer defection rate, in large part through improving its customer service and its product lineup.

Sprint's chief executive, Dan Hesse, told analysts on a conference call that Sprint's customer defection rate would continue to be at high levels into the middle of 2014, when the company expects to complete much of its network overhaul.

Vonage's customer defection rate has not changed for the last two years.

However, these metrics are shown to be relatively weak differentiators of actual customer defection.

It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty.

Figure 25 shows the customer defection probability, average waiting time and unfairness results for a variable-length video workload.

The banks don't release detailed data on customer defections.

As that becomes clear, the customer defections will accelerate more, as the last holdouts adjust.

And it warned that there would be more customer defections in the coming months.

Sprint has already suffered huge customer defections because of its troubled merger with Nextel.

Sprint Nextel, the mobile phone service provider, posted a wider first-quarter loss on Wednesday but said customer defections had slowed.