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Justyna Jupowicz-Kozak quote

Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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your issue has been resolved

Grammar usage guide and real-world examples

USAGE SUMMARY

The phrase "your issue has been resolved" is correct and usable in written English.
You can use it in customer service or support contexts to inform someone that their problem or concern has been addressed and taken care of. Example: "Thank you for your patience. I am pleased to inform you that your issue has been resolved, and your account is now active."

✓ Grammatically correct

News & Media

Wiki

Academia

Human-verified examples from authoritative sources

Exact Expressions

2 human-written examples

>> >> I want to make sure that your issue has been resolved to your >> satisfaction.

News & Media

TechCrunch

After completing these steps open WMP and see if your issue has been resolved.

Human-verified similar examples from authoritative sources

Similar Expressions

58 human-written examples

But if your issues have been resolved, give it another shot... carefully of course.

This issue has been resolved by vendor.

This technical issue has been resolved.

I think the tax issue has been resolved," he said.

News & Media

The New York Times

The official statistics suggest that the issue has been resolved.

"I think the tax issue has been resolved.

News & Media

The New York Times

The licensing issue has been resolved, the address books have been redeployed.

The issue has been resolved and CIT is continuing to monitor the situation.

This issue has been resolved but CIT is continuing to monitor the PeopleSoft closely.

Show more...

Expert writing Tips

Best practice

In technical documentation, clearly state the steps taken to resolve the issue, providing a record for future reference and troubleshooting.

Common error

Avoid stating "your issue has been resolved" without first confirming with the user that they are satisfied and that the problem is truly fixed. Always seek their feedback to ensure complete resolution.

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

87%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Linguistic Context

The phrase "your issue has been resolved" functions as a declarative statement, typically used in customer service or technical support contexts. It communicates that a previously reported problem or concern has been successfully addressed and is no longer a cause for concern. Ludwig AI confirms its correctness and usability.

Expression frequency: Uncommon

Frequent in

News & Media

32%

Academia

21%

Wiki

14%

Less common in

Encyclopedias

5%

Science

5%

Formal & Business

5%

Ludwig's WRAP-UP

In summary, "your issue has been resolved" is a grammatically correct and usable phrase, as confirmed by Ludwig AI, primarily employed in customer service and technical support to communicate that a problem has been successfully addressed. While the phrase is used in news and media, academia and wiki sources, its register is neutral to professional, making it suitable for various forms of official communication. When using this phrase, remember to confirm customer satisfaction before declaring the issue resolved and consider more casual alternatives such as "your problem is now fixed" for less formal contexts. The frequency of this phrase is uncommon, but its clear and direct message makes it a valuable tool in professional communication.

FAQs

How can I politely inform a customer that their problem is fixed?

You can say "Your issue has been resolved", "Your problem is now fixed", or "The matter has been taken care of" depending on the context and your relationship with the customer.

What's the difference between "your issue has been resolved" and "your issue is being resolved"?

"Your issue has been resolved" indicates that the problem is completely fixed, while "your issue is being resolved" means that the process of fixing the problem is currently underway but not yet finished.

Is it appropriate to use "your issue has been resolved" in formal communication?

Yes, "your issue has been resolved" is suitable for formal communication, particularly in customer service, technical support, or official correspondence. Alternatives like "your concern has been addressed" can also be used for a more formal tone.

What can I say instead of "your issue has been resolved" if the problem was minor?

If the problem was minor, you could use phrases like "your problem is now fixed" or "we've taken care of your request" to avoid sounding overly formal.

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Source & Trust

87%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Most frequent sentences: