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Justyna Jupowicz-Kozak quote

Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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when contacting

Grammar usage guide and real-world examples

USAGE SUMMARY

The phrase "when contacting" is correct and usable in written English.
It can be used to indicate the action of reaching out to someone or an organization, typically in a formal or professional context. Example: "Please provide your feedback when contacting customer support for assistance."

✓ Grammatically correct

Academia

News & Media

Science

Formal & Business

Wiki

Human-verified examples from authoritative sources

Exact Expressions

60 human-written examples

State your specific needs when contacting the supplier.

Customer Services contact details Please ensure that you quote your Subscriber ID when contacting customer services.

News & Media

The Guardian

Please ensure that you quote your Subscriber ID when contacting customer services.

News & Media

The Guardian

Have you recently been asked for your Social Security number when contacting your bank?

News & Media

The New York Times

Wear insulated gloves sized appropriately, especially when contacting metallic surfaces and tool handles.

When contacting the I.T. department, it is essential that the user states the priority level of the request.

News & Media

The New Yorker

When contacting agents, make your submission red hot – your best writing, proofread by a professional, edited to near perfection.

News & Media

The Guardian

When contacting the Facilities Management Office about a work request, please remember to provide as much information as possible.

Also, the PVC film is nearly or still maintains its super-hydrophobicity when contacting with acid, alkali or salt solutions.

Science

Polymer

For example, when contacting fragile surfaces the probe stiffness should be low to prevent damage; however, for a more robust probing system the stiffness should be increased.

Both states have strict laws governing agents, including a requirement that they register with the state and that they notify the university when contacting an athlete.

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Expert writing Tips

Best practice

Be clear and concise when using "when contacting" to ensure the reader understands exactly what information or actions are needed during the communication process.

Common error

Do not use "when contacting" if the timing of the action is not important. If the action is always required, consider using "upon contacting" or "during contact" to avoid implying a specific moment.

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

84%

Authority and reliability

4.6/5

Expert rating

Real-world application tested

Linguistic Context

The phrase "when contacting" functions as an adverbial clause of time, indicating the timing or circumstances under which an action should be performed. Ludwig AI confirms its common usage across various contexts.

Expression frequency: Very common

Frequent in

News & Media

24%

Science

22%

Academia

17%

Less common in

Wiki

14%

Formal & Business

13%

Reference

0%

Ludwig's WRAP-UP

In summary, "when contacting" serves as a versatile adverbial phrase used to set the stage for providing instructions or specifying requirements related to making contact with an individual or entity. As Ludwig AI indicates, the phrase is grammatically sound and frequently used across various domains, from academic writing and scientific publications to news articles and business communications. Alternatives like "upon contacting" or "while reaching out to" can offer nuanced variations in meaning. Keep in mind that clarity is crucial, so ensure the context clearly indicates the purpose of using the phrase. By avoiding ambiguity and clearly stating what information or actions are expected, you can ensure effective communication. Remember these tips to utilize "when contacting" effectively in your writing.

FAQs

How do I use "when contacting" in a sentence?

Use "when contacting" to introduce a clause that specifies the circumstances or conditions under which someone should make contact. For example, "Please specify your subscriber ID "when contacting" customer services".

What can I say instead of "when contacting"?

You can use alternatives like "upon contacting", "if you contact", or "while reaching out to" depending on the context. Each emphasizes a slightly different aspect of the act of contacting.

Is it better to say "when contacting" or "upon contacting"?

"When contacting" and "upon contacting" are often interchangeable, but "upon contacting" suggests immediacy. "When contacting" is more general and suitable for ongoing processes, while "upon contacting" might be better for a specific, immediate action.

What information should I provide "when contacting" customer support?

When contacting customer support, always include your name, account number, and a clear description of the issue. This helps them assist you more efficiently. For example, "Provide your full name and account number "when contacting" support".

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Source & Trust

84%

Authority and reliability

4.6/5

Expert rating

Real-world application tested

Most frequent sentences: