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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
when contacting
Grammar usage guide and real-world examplesUSAGE SUMMARY
The phrase "when contacting" is correct and usable in written English.
It can be used to indicate the action of reaching out to someone or an organization, typically in a formal or professional context. Example: "Please provide your feedback when contacting customer support for assistance."
✓ Grammatically correct
Academia
News & Media
Science
Formal & Business
Wiki
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
60 human-written examples
State your specific needs when contacting the supplier.
Academia
Customer Services contact details Please ensure that you quote your Subscriber ID when contacting customer services.
News & Media
Please ensure that you quote your Subscriber ID when contacting customer services.
News & Media
Have you recently been asked for your Social Security number when contacting your bank?
News & Media
Wear insulated gloves sized appropriately, especially when contacting metallic surfaces and tool handles.
Academia
When contacting the I.T. department, it is essential that the user states the priority level of the request.
News & Media
When contacting agents, make your submission red hot – your best writing, proofread by a professional, edited to near perfection.
News & Media
When contacting the Facilities Management Office about a work request, please remember to provide as much information as possible.
Academia
Also, the PVC film is nearly or still maintains its super-hydrophobicity when contacting with acid, alkali or salt solutions.
Science
For example, when contacting fragile surfaces the probe stiffness should be low to prevent damage; however, for a more robust probing system the stiffness should be increased.
Science
Both states have strict laws governing agents, including a requirement that they register with the state and that they notify the university when contacting an athlete.
News & Media
Expert writing Tips
Best practice
Be clear and concise when using "when contacting" to ensure the reader understands exactly what information or actions are needed during the communication process.
Common error
Do not use "when contacting" if the timing of the action is not important. If the action is always required, consider using "upon contacting" or "during contact" to avoid implying a specific moment.
Source & Trust
84%
Authority and reliability
4.6/5
Expert rating
Real-world application tested
Linguistic Context
The phrase "when contacting" functions as an adverbial clause of time, indicating the timing or circumstances under which an action should be performed. Ludwig AI confirms its common usage across various contexts.
Frequent in
News & Media
24%
Science
22%
Academia
17%
Less common in
Wiki
14%
Formal & Business
13%
Reference
0%
Ludwig's WRAP-UP
In summary, "when contacting" serves as a versatile adverbial phrase used to set the stage for providing instructions or specifying requirements related to making contact with an individual or entity. As Ludwig AI indicates, the phrase is grammatically sound and frequently used across various domains, from academic writing and scientific publications to news articles and business communications. Alternatives like "upon contacting" or "while reaching out to" can offer nuanced variations in meaning. Keep in mind that clarity is crucial, so ensure the context clearly indicates the purpose of using the phrase. By avoiding ambiguity and clearly stating what information or actions are expected, you can ensure effective communication. Remember these tips to utilize "when contacting" effectively in your writing.
More alternative expressions(10)
Phrases that express similar concepts, ordered by semantic similarity:
upon contacting
Replaces "when" with "upon", indicating immediacy upon the action of contacting.
while contacting
Indicates that something occurs simultaneously with the act of contacting.
while reaching out to
Highlights the action that happens while you are contacting someone.
in the process of contacting
Emphasizes the ongoing nature of the act of contacting.
if you contact
Presents contacting as a conditional action.
as you reach out to
Emphasizes the effort involved in making contact.
on getting in touch with
Uses a more colloquial expression for contacting.
before getting in touch with
Highlights the action that precedes the contact.
during outreach to
Formalizes the act of contacting, particularly useful in professional settings.
in communication with
Focuses on the state of being connected rather than the initial act.
FAQs
How do I use "when contacting" in a sentence?
Use "when contacting" to introduce a clause that specifies the circumstances or conditions under which someone should make contact. For example, "Please specify your subscriber ID "when contacting" customer services".
What can I say instead of "when contacting"?
You can use alternatives like "upon contacting", "if you contact", or "while reaching out to" depending on the context. Each emphasizes a slightly different aspect of the act of contacting.
Is it better to say "when contacting" or "upon contacting"?
"When contacting" and "upon contacting" are often interchangeable, but "upon contacting" suggests immediacy. "When contacting" is more general and suitable for ongoing processes, while "upon contacting" might be better for a specific, immediate action.
What information should I provide "when contacting" customer support?
When contacting customer support, always include your name, account number, and a clear description of the issue. This helps them assist you more efficiently. For example, "Provide your full name and account number "when contacting" support".
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Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
84%
Authority and reliability
4.6/5
Expert rating
Real-world application tested