we are checking on this issue

USAGE SUMMARY

The phrase "we are checking on this issue" is correct and usable in written English.
You can use it when informing someone that you are investigating or looking into a particular problem or concern. Example: "Thank you for bringing this to our attention. We are checking on this issue and will get back to you shortly."

✓ Grammatically correct

Human-verified similar examples from authoritative sources

Similar Expressions

60 human-written examples

We are checking on others.

The New York Times

Who was checking on them?

The New York Times

Older houses are checked for sagging and settlement issues.

WikiHow

Transcripts were checked for any missed issues.

BMJ Open

The programme issued a statement on Monday saying it was checking the video but that it appeared to be genuine.

BBC

Another said "Discussion issue can be checked off: good reliable information shed better light on this".

BMC Medical Informatics and Decision Making

Each trial was checked to determine whether it was indexed in CENTRAL (on Cochrane Library 2004, issue 2), and then MEDLINE.

BMC Medical Research Methodology

— are wrong on this issue, too.

The New York Times

"We are making progress on these issues.

BBC

There are mixed views on this issue.

Forbes

We're still on general issues.

The New York Times

Expert writing Tips

Best practice

When using "we are checking on this issue", be prepared to provide a timeline or expected resolution to build confidence with the person raising the issue.

Common error

Avoid repeatedly stating "we are checking on this issue" without offering concrete progress or a timeframe. This can frustrate stakeholders and create the impression of inaction.

Linguistic Context

The phrase "we are checking on this issue" functions as a statement of action, indicating that an investigation or review is currently underway. As shown by Ludwig AI, this is used to acknowledge receipt of an issue and assure action.

Expression frequency: Missing

Frequent in

Science

0%

News & Media

0%

Formal & Business

0%

Less common in

Science

0%

News & Media

0%

Formal & Business

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Ludwig's WRAP-UP

The phrase "we are checking on this issue" is a grammatically correct and commonly understood way to acknowledge a problem and assure someone that it's being investigated. While Ludwig AI indicates it's usable, it's important to consider context and provide updates to avoid frustration. Alternatives like "we are looking into this" or "we are investigating this" can be used, but ultimately, providing timely updates is key to effective communication.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

we are looking into this issue

Replaces "checking on" with the more direct "looking into", suggesting a focused investigation.

we are investigating this issue

Substitutes "checking on" with "investigating", implying a more formal or in-depth examination.

we are examining this issue

Replaces "checking on" with "examining", indicating a careful and detailed inspection.

we are reviewing this issue

Uses "reviewing" instead of "checking on", suggesting a re-evaluation or assessment.

we are addressing this issue

Changes the focus to "addressing", implying action is being taken to resolve the issue.

we are working on this issue

Replaces "checking on" with "working on", indicating active effort towards a solution.

we are following up on this issue

Adds the nuance of "following up", suggesting a continuation of previous actions or inquiries.

we are monitoring this issue

Substitutes "checking on" with "monitoring", suggesting ongoing observation and tracking.

we are assessing this issue

Replaces "checking on" with "assessing", indicating an evaluation to understand the issue's scope and impact.

we are considering this issue

Uses "considering" instead of "checking on", suggesting a deliberation or thoughtful evaluation of the issue.

FAQs

What does "we are checking on this issue" mean?

It means that the speaker and their team are currently investigating a problem or concern and are in the process of gathering information to address it.

How to use "we are checking on this issue" in a sentence?

You can use it when acknowledging a problem and assuring someone that it's being looked into. For example, "Thank you for reporting this. "We are checking on this issue" and will update you soon."

What can I say instead of "we are checking on this issue"?

You can use alternatives like "we are looking into this", "we are investigating this", or "we are reviewing this" depending on the specific context.

Is "we are checking on this issue" formal or informal?

The phrase is relatively neutral and can be used in both formal and informal settings, although more formal alternatives might be preferred in certain professional contexts.