the customer was informed

USAGE SUMMARY

The sentence "the customer was informed" is correct and usable in written English.
You can use this sentence to describe when a customer was given information. For example: "The customer was informed that the store was closed until further notice."

✓ Grammatically correct

Human-verified similar examples from authoritative sources

Similar Expressions

58 human-written examples

If the bookstore receives a positive answer (activity c_accept), the customer is informed (event rec_acc) and the bookstore continues processing the customer order.

Journal of Cloud Computing

Making sure creditors get paid is the main goal of bankruptcy lawyers, some of whom contend that Internet companies facing bankruptcy do have the right to sell customer information -- particularly if the customers are informed about the transaction and the buyer adheres to the seller's privacy policy.

The New York Times

"Our customer was informed and offered a market-value payment instead of repair, but declined the offer and asked for the vehicle to be returned," said a spokesperson for the company.

Independent

Both financial product provider and customer are informed immediately of the results and the data is processed only on the consumer's devices.

TechCrunch

We do this best by making sure our customers are informed about the options that are available to them.

The New York Times

Customers were informed at the beginning of this month that they'd need to find a new provider, whilst Grant Thornton has confirmed the decision.

TechCrunch

Leverage Starmile's technical expertise and client base to ensure that a wide range of customers are informed about Staryoo.com's equities trading platform and the advantages of using this platform.

Bplans

Brussels sources disagreed, insisting EU rules required that customers be informed of seller details before making a purchase.

The Guardian - Business

As for salmonella, New York City's Department of Health doesn't seem too fearful — so long as customers are informed, a spokesman said, adding that raw eggs are legal.

The New York Times

Cuff customers were informed about their pre-order delays via email.

TechCrunch

The Lyft customer support team was informed that the move includes a lower pay in salary after one year in Nashville, according to sources.

TechCrunch

Expert writing Tips

Best practice

When using the phrase "the customer was informed", ensure the context clearly specifies what information was conveyed. For instance, "The customer was informed about the updated shipping policy."

Common error

Avoid overusing passive voice constructions like "the customer was informed" if an active voice provides clarity. For example, instead of "The customer was informed of the delay by the agent", use "The agent informed the customer of the delay".

Linguistic Context

The phrase "the customer was informed" primarily functions as a passive construction indicating that a customer received information. Ludwig AI confirms its grammatical correctness and usability in written English. This construction emphasizes the recipient of the information rather than the source.

Expression frequency: Missing

Frequent in

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Formal & Business

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Less common in

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Ludwig's WRAP-UP

In summary, the phrase "the customer was informed" is a grammatically sound passive construction used to convey that a customer has received information. While Ludwig AI confirms its correctness, its effectiveness depends on the clarity of the context specifying what information was conveyed. Given the lack of direct examples, it is essential to consider alternative phrases for stylistic variation and to ensure an active voice when appropriate for better clarity. The neutral tone makes it suitable for various professional and informational settings.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

the customer was advised

Uses "advised" instead of "informed", implying a professional recommendation or guidance was given.

the client was notified

Replaces "customer" with "client" and "informed" with "notified", suggesting a more formal setting.

the customer was made aware

Uses "made aware" instead of "informed", suggesting a broader understanding was conveyed.

the customer received notice

Substitutes "was informed" with "received notice", implying an official communication.

the client received notification

Replaces "customer" with "client" and uses "received notification" instead of "was informed", indicating a formal update.

the customer had been told

Uses "had been told" indicating a past event of informing the customer.

information was provided to the customer

Restructures the sentence to emphasize the provision of information.

the customer learned

Replaces "was informed" with "learned", indicating the customer gained knowledge.

the customer found out

Substitutes "was informed" with "found out", suggesting the customer discovered the information, possibly independently.

the customer was kept in the loop

Employs an idiom, implying ongoing updates and inclusion in the information flow.

FAQs

How can I rephrase "the customer was informed" to sound more formal?

For a more formal tone, consider using phrases like "the client was notified" or "the customer was advised", which imply a higher level of professionalism and official communication.

What is a simpler way to say "the customer was informed"?

Simpler alternatives include "the customer learned" or "the customer found out", which are more direct and less formal.

Is there a difference between "the customer was informed" and "the customer was made aware"?

While similar, "the customer was informed" implies specific information was given, whereas "the customer was made aware" suggests a broader understanding or consciousness of a situation was conveyed.

How can I use "the customer was informed" in a sentence?

Example usage: "The customer was informed that their order had shipped" or "The customer was informed about the new terms and conditions prior to purchase."