While some healthcare providers use text alerts to remind patients about appointments or about submitting data, little use is made of responsive telehealth – the sending and receiving of linked information.
The CMA could adopt structural remedies, such as forcing banks to carve new banks out of their existing networks, or it could recommend behavioural remedies – forcing them to become more transparent with charges or to send text alerts to customers when they go overdrawn.
Tom Kelly, a spokesman for Chase, said that customers could use e-mail or text alerts to make sure they didn't fall below any daily balance threshold, like the ones that TD Bank uses and that Chase also uses in some circumstances.
Opower works with utility companies to provide their customers with home energy reports, online energy management tools and email and text alerts to let customers know when they're running up large bills.
Just use the bank's website and text alerts to keep from missing a payment.
Advised by university text alerts to turn off lights and lock the doors where they were, many students let friends and family know they were safe in social media posts.
