technical support

USAGE SUMMARY

"technical support" is a valid phrase in written English.
It can be used to refer to the process of receiving assistance with technical issues, such as those related to computer hardware or software. For example: "Our company offers a 24-hour technical support hotline to assist customers with any issues they may be having."

✓ Grammatically correct

Science

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

60 human-written examples

Scientists sometimes volunteer technical support.

The New Yorker

We're all about technical support".

The New York Times

provided technical support.

Nature

V.A.T. provided technical support.

Nature

J.W.G. supplied technical support.

Nature

P.B. provided technical support.

Nature

Technical support is important.

The Guardian

Sometimes they line up with technical support".

The New York Times

Hervé for their technical support.

Nature

and P.C. provided technical support.

Nature

It is dependent on US technical support.

The Guardian

Expert writing Tips

Best practice

When requesting "technical support", be specific about the issue you are experiencing. The more detail you provide, the more efficiently the support team can assist you.

Common error

Don't assume the "technical support" representative understands your level of technical expertise. Clearly explain the problem, even if it seems obvious to you.

Linguistic Context

The phrase "technical support" functions primarily as a noun phrase, often serving as the object of a verb (e.g., "provide", "need", "request") or as a modifier describing a service or department. As Ludwig AI explains, this phrase is valid in written English and used to describe assistance with technical issues.

Expression frequency: Very common

Frequent in

Science

45%

News & Media

30%

Formal & Business

25%

Less common in

Social Media

0%

Wiki

0%

Encyclopedias

0%

Ludwig's WRAP-UP

In summary, "technical support" is a very common noun phrase used to describe assistance with technology-related issues. Ludwig AI confirms its validity. It's grammatically correct and widely used across various contexts, including science, news, and business. The phrase generally maintains a professional register. When seeking or offering "technical support", clarity and specificity are paramount. While alternatives like "IT assistance" or "help desk services" exist, "technical support" remains a versatile and widely understood term.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

IT assistance

Refers specifically to support related to information technology.

IT support services

Similar to IT assistance, but emphasizes the provision of services.

help desk services

Focuses on the service aspect of providing support, often through a dedicated point of contact.

customer service for technology

Highlights the customer-oriented aspect of providing assistance with technology-related issues.

product support

Emphasizes support tied to a specific product, rather than general technical issues.

troubleshooting assistance

Highlights the problem-solving aspect of support.

engineering support

Offers support based on engineering principles.

technology consulting

Focuses more on advising and guiding users rather than directly fixing problems.

user assistance

A broad term for helping users, not necessarily limited to technical matters.

system maintenance

Deals primarily with maintaining the operational status of a system, rather than user assistance.

FAQs

What does "technical support" entail?

Technical support encompasses a range of services aimed at assisting users with technology-related issues, including troubleshooting, maintenance, and guidance on using hardware and software.

What are some alternatives to saying "technical support"?

Depending on the context, you could use phrases such as "IT assistance", "help desk services", or "product support".

How can I effectively request "technical support"?

Clearly describe the problem, provide relevant details such as error messages or steps taken, and specify the type of technology or system involved.

What's the difference between "technical support" and "customer service"?

"Technical support" focuses specifically on technology-related issues, while "customer service" is a broader term that can include assistance with billing, accounts, or general inquiries.