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Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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support email

Grammar usage guide and real-world examples

USAGE SUMMARY

The phrase "support email" is correct and usable in written English.
It can be used when referring to an email address designated for customer support or assistance. Example: "For any inquiries or issues, please reach out to our support email at [email protected]."

✓ Grammatically correct

News & Media

Wiki

Science

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

30 human-written examples

Premium upgrades include personalized domain names, customer support, email addresses, and enhanced web and video storage.

News & Media

TechCrunch

That said, our responses came in through a support email address, and not from the company execs directly.

News & Media

TechCrunch

Zendesk said that the hacker downloaded email addresses of users who have contacted those three websites for support, as well as support email subject lines.

News & Media

TechCrunch

Brave Payments is launching into beta today, and is asking for feedback from users via its support email address, and from developers via GitHub.

News & Media

TechCrunch

Most hide their contact info and merely provide a customer support email, but eventually I was able to get on the phone with some of the founders.

News & Media

TechCrunch

It could also take some of the strain off the company's support email, which is where many websites today direct customer questions.

News & Media

TechCrunch
Show more...

Human-verified similar examples from authoritative sources

Similar Expressions

30 human-written examples

Their move deserves every type of support — emails, phone calls and picket lines in front of Congress.

News & Media

The New York Times

Mike Greste also announced that his brother's wellwishers could show solidarity with the former BBC correspondent by emailing [email protected] with messages of support, emails that his brothers could then print and bring to him.

News & Media

The Guardian

For lisTheers, Mixcloud helproduct filter thascontent eanily to find what's relegant to theminimalisthat's popular or what their friendesign limplemented.

News & Media

TechCrunch

One of the published support emails didn't even work.

News & Media

TechCrunch

The Uber customer support emails simply created a uniform response until a human later replied.

News & Media

TechCrunch
Show more...

Expert writing Tips

Best practice

When providing a "support email", ensure it is actively monitored and that response times are clearly communicated to users to manage expectations.

Common error

Avoid only providing a "support email" without any indication of when users can expect a response. This can lead to frustration and a perception of poor customer service. Set clear expectations by stating the typical response timeframe.

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

80%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Linguistic Context

The phrase "support email" functions primarily as a noun phrase, designating a specific email address used for customer or technical assistance. Ludwig provides examples that illustrate this function, indicating its usability in written English.

Expression frequency: Common

Frequent in

News & Media

40%

Wiki

20%

Formal & Business

15%

Less common in

Science

10%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

In summary, the phrase "support email" is a grammatically correct and commonly used term to indicate an email address designated for customer support or assistance. Ludwig confirms this by identifying numerous examples across various reputable sources. It is most frequently used in news and media, as well as wiki and formal business contexts. When using this phrase, ensure that the associated email is actively monitored and that response times are clearly communicated to maintain good customer service. Alternatives include phrases like "customer service email" or "help desk email".

FAQs

How can I use "support email" in a sentence?

You can use "support email" to refer to the email address designated for customer assistance. For instance: "If you encounter any issues, please contact our "support email"."

What is another way to say "support email"?

Alternatives to "support email" include "customer service email", "help desk email", or "technical support email", depending on the specific context.

Is it correct to say "support email address"?

Yes, "support email address" is perfectly acceptable and emphasizes that you are referring to a specific email address used for support purposes. It is synonymous with "support email".

What information should I include when contacting a "support email"?

When contacting a "support email", provide a clear description of your issue, relevant details such as your account information or order number, and any steps you've already taken to resolve the problem. This helps the support team assist you more efficiently.

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Source & Trust

80%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Most frequent sentences: