Used and loved by millions
Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
lets the customer
Grammar usage guide and real-world examplesUSAGE SUMMARY
The phrase "lets the customer" is correct and usable in written English.
It can be used when describing an action or feature that allows the customer to do something, typically in a business or service context. Example: "Our new app lets the customer track their orders in real-time."
✓ Grammatically correct
News & Media
Wiki
Alternative expressions(3)
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
9 human-written examples
There is also a feature that lets the customer invite friends into the virtual dressing room to offer opinions.
News & Media
And the lease arrangement lets the customer treat software as a monthly operational cost rather than as a capital purchase.
News & Media
Hotel Chocolat seduces customers with sexy products such as the chocolate slab, a bar sold in clear packaging that co-founder Angus Thirlwell says lets the customer see 'naked chocolate in a curvy freeflow shape'.
News & Media
To help dispel common myths and preconceptions, 23-year-old trans activist Charlie Craggs (right) set up Nail Transphobia (motto: "Fight transphobia, fabulously"), a pop-up salon that provides free manicures and lets the customer chat to Charlie about her experience of being a trans woman.
News & Media
An on-demand instance lets the customer pay as needed with no long-term commitment.
News & Media
The Prime Now app also has a feature that lets the customer alert the store they're on the way, so the order will be sure to be ready when they arrive.
News & Media
Human-verified similar examples from authoritative sources
Similar Expressions
50 human-written examples
This lets the customers feel that you're listening and are sympathetic without admitting any wrongdoing on behalf of yourself or your company.
Wiki
"We let the customer decide".
News & Media
Let the customer decide what wines to buy.
News & Media
Mr. Kalanick of Uber said cities should simply let the customer decide.
News & Media
They leave them at the sorting office, and let the customer do the work.
News & Media
Expert writing Tips
Best practice
When using "lets the customer", ensure the benefit or action enabled is clearly stated to avoid ambiguity. For example, 'The feature "lets the customer" easily track their order status online'.
Common error
Avoid vague statements about what the customer can do. Instead of saying 'The app "lets the customer" manage their account', specify which management features are available (e.g. 'The app "lets the customer" update their profile and view transaction history').
Source & Trust
84%
Authority and reliability
4.5/5
Expert rating
Real-world application tested
Linguistic Context
The phrase "lets the customer" functions as a causative verb phrase. It indicates that someone or something (often a product, service, or feature) enables or allows the customer to perform a specific action. Ludwig's analysis confirms its usability in various contexts.
Frequent in
News & Media
50%
Wiki
36%
Science
14%
Less common in
Formal & Business
0%
Encyclopedias
0%
Reference
0%
Ludwig's WRAP-UP
The phrase "lets the customer" is a grammatically correct and usable phrase, as confirmed by Ludwig. It serves to describe the capabilities or benefits a product or service offers, empowering customers to perform specific actions. While the phrase is more commonly found in news and media sources, as well as wikis, it maintains a neutral register suitable for various contexts. It's important to clearly state the action enabled to avoid vagueness. Ludwig provides a variety of examples that showcase how "lets the customer" is used in practice.
More alternative expressions(10)
Phrases that express similar concepts, ordered by semantic similarity:
allows the client
Replaces 'customer' with 'client', implying a more formal or professional relationship.
enables the user
Substitutes 'customer' with 'user', often used in the context of software or technology.
permits the purchaser
Replaces 'customer' with 'purchaser', focusing on the act of buying.
gives the consumer the ability to
Emphasizes the consumer's capability as a result of the action.
provides the patron with an opportunity to
Uses 'patron' to suggest a regular or loyal customer and highlights the chance afforded to them.
authorizes the customer to
Indicates a formal permission or authorization granted to the customer.
facilitates customer access to
Focuses on easing or simplifying the customer's interaction with a service or product.
empowers the customer to
Highlights the increased control or influence the customer gains.
grants the customer the power to
Suggests a significant level of control or capability given to the customer.
offers the customer a chance to
Focuses on presenting the customer with an opportunity.
FAQs
How can I rephrase "lets the customer" in a business context?
In a business context, you can use alternatives such as "allows the customer", "enables the customer", or "provides the customer" to maintain a professional tone.
What is a more formal alternative to "lets the customer"?
A more formal alternative would be "permits the customer" or "authorizes the customer", which suggests a formal grant of permission.
How does "lets the customer" differ from "helps the customer"?
"Lets the customer" implies enabling or allowing an action, while "helps the customer" suggests assistance or support. For example, 'This tool "lets the customer" self-manage their data', versus 'This tutorial "helps the customer" understand the software'.
When is it appropriate to use "lets the customer" in writing?
It's appropriate when describing a feature, service, or policy that enables the customer to perform a specific action or gain a particular benefit. Make sure to clearly state the action or benefit the customer receives.
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Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
84%
Authority and reliability
4.5/5
Expert rating
Real-world application tested