impact of customer

USAGE SUMMARY

The phrase "impact of customer" is correct and usable in written English.
It can be used when discussing the effects or influence that customers have on a business, product, or service. Example: "The impact of customer feedback on product development cannot be underestimated."

✓ Grammatically correct

Science

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

10 human-written examples

"We should try to eliminate things that unnecessarily" irritate people, Michael O'Leary, Ryanair's chief executive, said at the company's annual meeting after several shareholders complained about the impact of customer service on sales.

The New York Times

Furthermore, we study the impact of customer flexibility on the rate of exchange.

Transportation Research Part E: Logistics and Transportation Review

It also describes the impact of customer gender, age and educational level on the formation of CSR images.

BRQ Business Research Quarterly

Later, regarding the impact of customer commitment towards relationship marketing, Fullerton [23] discovered the negative impact of continuance commitment to advocacy intention.

Human-centric Computing and Information Sciences

This research develops models for closed-loop pallet pooling providers to understand the environmental and economic impact of customer characteristics and design options.

Journal of Cleaner Production

In contrast to a large body of literature showing the positive impact of customer involvement in really new innovation, this article portrays a failure.

Journal of Engineering and Technology Management

Human-verified similar examples from authoritative sources

Similar Expressions

49 human-written examples

Fullerton [23] study of the impact of customers' commitment towards relationship marketing discovered that, affective commitment has a positive effect on advocacy intention.

Human-centric Computing and Information Sciences

The startup offers attribution tools to track the sales impact of customers' marketing efforts, and it also predicts the future impact of upcoming campaigns.

TechCrunch

Under the assumption of the retailer's risk-neutrality, we conduct a simulation study to investigate the impact of customers' alternative early-purchase behaviors on the performance of the rebate program.

Omega

However, despite the importance of global markets, none have examined the impact of customers' cultural value orientation (i.e., cultural values measured at the individual level) in implementing effective service recovery programs.

International Journal of Research in Marketing

Adopting an experimental approach, this research compared surprise rewards with membership discount rewards in terms of their impact on customer responses of delight, frustration and satisfaction.

International Journal of Hospitality Management

Expert writing Tips

Best practice

When discussing the effects a customer has on a specific business outcome, use "impact of customer" to highlight the direct influence the customer has on the result. For example, "The impact of customer reviews on sales has been significant."

Common error

Avoid using "impact of customer" when the effect is indirect or part of a larger trend. Be specific about what aspects the customer directly influences, instead of attributing broad outcomes solely to customer actions.

Linguistic Context

The phrase "impact of customer" functions as a noun phrase that identifies the effect or influence a customer has on something, ranging from sales to product design. It is commonly used in business, science, and news reporting as shown by Ludwig.

Expression frequency: Uncommon

Frequent in

Science

42%

News & Media

30%

Formal & Business

28%

Less common in

Encyclopedias

0%

Wiki

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "impact of customer" serves to underscore the significance of customer influence across diverse domains, from business strategies to scientific research. Ludwig indicates that the expression is grammatically sound, though relatively uncommon. It's frequently found in scientific literature, news outlets, and formal business communication, conveying the direct effect customers have on outcomes. When writing, be specific about which aspects are customer-driven to avoid overgeneralization.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

customer's effect

Focuses on the outcome or result caused by the customer.

customer influence

Emphasizes the power or ability of a customer to affect decisions or conditions.

effect of clientele

Uses "clientele" to broaden the scope of customers and their collective effect.

customer-driven results

Highlights that outcomes are specifically caused by the customer.

customer's footprint

Metaphorically describes the lasting mark or impact left by a customer's actions.

implications of customer behavior

Shifts focus to the consequences arising from how customers act.

repercussions of customer decisions

Underscores the effects, often unintended, of customer choices.

customer's role

Focuses on the customer's part in influencing an outcome.

customer's contribution

Highlights the value or input provided by the customer.

customer's hand

Implies a guiding or controlling influence from the customer.

FAQs

How can I show the direct effects of customer feedback?

To demonstrate the direct effects of customer feedback, you can say "customer's effect" or "customer influence" to emphasize the consequences of their feedback on a product or service.

What are some other ways to describe a customer's role in business outcomes?

You can use phrases such as "customer's contribution" or "customer's role" to highlight their involvement in influencing business results.

How can I describe the result of customer behavior on a company?

To describe the results of customer behavior, you might use "implications of customer behavior" or "repercussions of customer decisions" to show how customer actions affect a company.

Is it more correct to say "impact of the customer" or "impact of customer"?

Both phrases are grammatically correct, but "impact of customer" is more commonly used when referring to customers in general. Use "impact of the customer" when referring to a specific customer or a defined group.