customers concern

USAGE SUMMARY

The phrase "customers concern" is correct and usable in written English.
It is used to refer to a situation when customers are worried or anxious about something, such as a product or service they have received. For example, "The company addressed the customers' concern by issuing a refund for the faulty item."

✓ Grammatically correct

Science

News & Media

Human-verified examples from authoritative sources

Exact Expressions

4 human-written examples

The customers' waiting time is the only thing that customers concern about.

Journal of Modern Power Systems and Clean Energy

Despite many benefits of DLC, customers' concern for losing control has been hindering its adoption.

Energy

However, in the real world more than one quality characteristic should be considered for most industrial products, i.e. most problems customers concern about are multi-response problems.

Computers & Industrial Engineering

"In the telecom equipment sector, we're seeing massive slowing, and it's definitely tied to the slowdown in the economy," says Art Hogan, chief market strategist at Jefferies & Co., noting that in 2000, the telecom equipment makers were watching orders triple, due to their customers' concern over supply.

Forbes

Human-verified similar examples from authoritative sources

Similar Expressions

53 human-written examples

But Grocery Gateway, too, has made changes to accommodate customers' concerns.

The New York Times

A spokeswoman said: 'We do recognise customers' concerns about the product.

The Guardian

Customers concerned primarily about high returns from a bank "are not loyal," Mr. McCormick said.

The New York Times

A new report on identity-theft protection services says the most frequent complaint from customers concerns misleading trial offers.

The New York Times

Alibaba also moved into the online payment space with Alipay, helping allay customers' concerns about the trustworthiness of sellers.

The New York Times

"I will personally write to the customers concerned to apologise and offer to meet with them face to face".

The Guardian

Companies do not want this, and I am hard-pressed to see how this would help with their customers' concerns.

The Guardian

Expert writing Tips

Best practice

When addressing "customers concern", be specific about the source of the concern. For instance, instead of just saying "addressing customers concern", specify "addressing customers concern about data privacy".

Common error

Avoid assuming all customers share the same concerns. Segment your audience and tailor your responses to address the specific issues of each group. What might alleviate the "customers concern" for one segment may not work for another.

Linguistic Context

The phrase "customers concern" functions as a noun phrase acting as the subject or object of a verb, often indicating a problem or worry that needs attention. Ludwig examples show it highlighting issues companies address.

Expression frequency: Rare

Frequent in

News & Media

50%

Science

50%

Formal & Business

0%

Less common in

Academia

0%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

In summary, "customers concern" is a valid and usable phrase in English, although it is relatively rare. Ludwig AI indicates that the phrase serves to highlight issues customers are worried about. Its grammatical function is typically as a noun phrase, and its usage is mostly in neutral contexts like news and scientific articles. When using this phrase, it's important to be specific about the nature of the concern and avoid overgeneralizing customer sentiment. Alternatives like "customer apprehension" can provide a more formal tone if needed.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

customer apprehension

Replaces "concern" with a more formal synonym, emphasizing anxiety or unease.

customer unease

Similar to apprehension, "unease" denotes a feeling of discomfort or worry.

customer worries

Uses a more informal synonym for "concern", suggesting lighter anxieties.

consumer anxiety

Shifts the focus to consumers generally and highlights the anxiety aspect.

customer misgivings

Indicates doubts or reservations that customers may have.

consumer reservations

Highlights the cautious feelings or unspoken doubts of consumers.

customer objections

Focuses on explicit expressions of disapproval or disagreement.

customers' issues

Broadens the scope to any problem or matter of concern raised by customers.

customer feedback

Emphasizes the input and opinions provided by customers.

customer complaints

Focuses on formally expressed dissatisfaction.

FAQs

What does "customers concern" typically refer to?

Typically, "customers concern" refers to worries, anxieties, or issues that customers have about a product, service, or company. Addressing these concerns is crucial for maintaining customer satisfaction and loyalty.

How can businesses effectively address "customers concern"?

Businesses can effectively address "customers concern" by actively listening to feedback, providing clear and transparent communication, offering solutions tailored to specific issues, and demonstrating a commitment to customer satisfaction. Proactive measures, such as anticipating potential problems and addressing them preemptively, can also help alleviate "customers concern".

What's the difference between "customers concern" and "customer feedback"?

"Customers concern" typically implies a negative or problematic issue that needs resolution. "Customer feedback", on the other hand, is a broader term encompassing both positive and negative comments, suggestions, and opinions about a product or service.

What are some alternatives to "customers concern" that still convey a similar meaning?

Alternatives to "customers concern" include phrases like "customer apprehension", "consumer anxiety", or "customer unease". The best choice depends on the specific context and the level of formality desired.