customer feedback

USAGE SUMMARY

"customer feedback" is correct and usable in written English.
You can use it to refer to feedback or opinions that customers give about a product or service. For example, "We value our customers and their feedback greatly."

✓ Grammatically correct

News & Media

Formal & Business

Science

Human-verified examples from authoritative sources

Exact Expressions

60 human-written examples

Customer feedback.

Harvard Business Review

We got customer feedback.

Harvard Business Review

Horrible customer feedback.

Harvard Business Review

How do you use customer feedback?

The New York Times

They also rely heavily on customer feedback.

The New York Times

Gaining customer feedback is intuitive.

Harvard Business Review

On Silk Road, customer feedback ensured quality.

The Guardian - Opinion

"It's based on customer feedback," she said.

The New York Times

Evaluate against benchmarks and customer feedback.

Harvard Business Review

Listening to customer feedback is key to a company's success.

The Guardian

Change requests are captured as customer feedback.

Computers & Industrial Engineering

Expert writing Tips

Best practice

When requesting "customer feedback", be specific about the areas you want feedback on to get more targeted and useful insights.

Common error

Don't treat all "customer feedback" the same. Prioritize feedback from key customer segments or those who represent your target audience, as their insights are often more valuable.

Linguistic Context

The phrase "customer feedback" functions as a noun phrase, typically acting as the subject or object of a sentence. As Ludwig examples show, it is often used to describe the process of gathering and utilizing customer opinions to improve products or services.

Expression frequency: Very common

Frequent in

News & Media

40%

Formal & Business

35%

Science

25%

Less common in

Academia

0%

Encyclopedias

0%

Wiki

0%

Ludwig's WRAP-UP

In summary, "customer feedback" is a widely used and grammatically sound noun phrase referring to opinions and insights provided by customers. Ludwig AI confirms its correctness and usability across various contexts. Its frequency is very common, particularly in news, business, and scientific domains. Authoritative sources like The Guardian and The New York Times frequently employ this phrase. Effective use of "customer feedback" involves soliciting targeted feedback, prioritizing key customer segments, and actively responding to build loyalty and improve products or services. Alternatives such as "customer comment" or "client feedback" can be used depending on the context, but the core concept remains the same: listening to and acting upon customer insights is crucial for success.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

client feedback

Uses "client" instead of "customer", implying a more professional service.

customer comment

Highlights individual remarks and suggestions from customers.

customer reaction

Focuses on how customers respond to a specific product or service.

customer reactions

Plural form of "customer reaction", indicating multiple responses.

customer concern

Highlights worries and issues expressed by customers.

service feedback

Focuses specifically on feedback about the quality of a service.

customer consultation

Focuses on direct interaction and advice, rather than a general response.

business feedback

Emphasizes feedback related to business operations and strategy.

customer interaction

Focuses on the overall experience and communication with customers.

customer subject

Broader term referring to topics and issues related to customers.

FAQs

How can I effectively gather "customer feedback"?

Employ a mix of methods such as surveys, direct interviews, social media monitoring, and feedback forms to collect comprehensive "customer feedback".

What can I say instead of "customer feedback"?

You can use alternatives like "customer comment", "customer reaction", or "client feedback" depending on the context.

How do I analyze "customer feedback" to improve my product?

Look for common themes and pain points within the "customer feedback". Use this information to prioritize changes and improvements to your product or service.

Why is it important to respond to "customer feedback"?

Responding to "customer feedback" shows customers that you value their opinions and are committed to improving their experience. It can also help to build loyalty and advocacy.