customer was advised

USAGE SUMMARY

The phrase "customer was advised" is correct and usable in written English.
It can be used in contexts where you are reporting on a situation where a customer received guidance or information about a product or service. Example: "The customer was advised to review the terms and conditions before making a purchase."

✓ Grammatically correct

Science

Formal & Business

News & Media

Human-verified similar examples from authoritative sources

Similar Expressions

59 human-written examples

Just as the customer is advised about next steps, so too can candidates receive guidance about where to go from here.

Forbes

Although this is a relatively rare phenomenon, it is real all the same and therefore the customer is advised to double check the contents of the referenced paper when such endorsement is a requirement for the scientist to purchase this antibody.

F1000Research

Customers were advised to take the Long Island Rail Road or the subway.

The New York Times

Customers were advised to immediately stop using the solution, AMO Complete Moisture Plus Multi-Purpose Solution.

The New York Times - Health

"M.T.A. customers are advised to stay calm," it states, concluding with a quote from the police commissioner.

The New York Times

Fraspa, in response, says that all its customers were advised of the "chances and risks" inherent in certificates.

The New York Times

Overseas customers are advised to send an e-mail message or telephone first and to consider speedier made-to-measure items like camisoles.

The New York Times - Travel

The FSA also found that four customers were advised to put between 50% and 100% of their entire investable assets into the fund.

The Guardian - Business

Would-be customers were advised to send their dirty laundry home to be washed and ironed and then get someone to send it back.

The Washington Post

Eurostar was returning to a "full and normal service", although customers were advised to allow at least 45 minutes to check in, while P&O Ferries said its Dover to Calais crossings were fully operational with spaces available.

The Guardian

"Customers are advised at point of sale that a charge for ADW will be included and if they decide not to take it (and take the risk of accidental damage) we will remove it from the bill.

The Guardian - Money

Expert writing Tips

Best practice

When using "customer was advised", ensure the context clearly indicates the specific advice given. Avoid vague statements and provide details about the recommendations or instructions provided.

Common error

Avoid using "customer was advised" in a way that obscures who provided the advice. Ensure the source of the advice is clear, or rephrase to use an active voice construction for better clarity.

Linguistic Context

The phrase "customer was advised" functions as a passive construction, where the customer is the recipient of an action (advice). The phrase indicates that guidance, recommendations, or instructions were provided to the customer. Ludwig AI indicates this phrasing is grammatically correct.

Expression frequency: Missing

Frequent in

News & Media

0%

Formal & Business

0%

Science

0%

Less common in

Encyclopedias

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Wiki

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Reference

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Ludwig's WRAP-UP

The phrase "customer was advised" is a grammatically correct passive construction used to indicate that a customer received guidance or instructions. According to Ludwig, the phrase is considered usable in written English and can be used to report on situations where guidance or information was given. While there are no exact examples available in the provided data, its neutral register makes it suitable for various contexts, ranging from news reports to formal business communications. To enhance clarity, it's crucial to specify the source and content of the advice given. Several alternatives, such as "customer was informed" or "customer received guidance", can be used to convey similar meanings with slight variations in formality or emphasis. Overall, the phrase serves as a clear and effective way to communicate that a customer was provided with advice.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

the customer was informed

Substitutes "advised" with "informed", indicating a straightforward transmission of information.

the customer was notified

Uses "notified" instead of "advised", suggesting a formal communication of important information.

the customer received guidance

Replaces "was advised" with a more general term, focusing on the act of receiving guidance.

the customer was instructed

Replaces "advised" with "instructed", implying a more directive form of guidance.

the user was guided

Uses "user" instead of "customer" and "guided" instead of "advised", suitable for technical or software contexts.

the client was counseled

Replaces both "customer" and "advised" with more formal terms, suitable for professional contexts.

the shopper was alerted

Employs "shopper" for "customer" and "alerted" for "advised", indicating a warning or urgent notification.

the patron was told

Substitutes "customer" with "patron" and "advised" with "told", offering a simpler and more direct expression.

the customer obtained recommendations

Replaces "was advised" with "obtained recommendations", focusing on the customer's action of receiving advice.

the guest was recommended to

Swaps "customer" with "guest" and rephrases the sentence structure to emphasize a recommendation.

FAQs

How can I rephrase "customer was advised" to sound more active?

You can use alternatives like "the advisor informed the customer", "the representative guided the customer", or "we recommended to the customer" to make the sentence more direct.

What's a more formal synonym for "customer was advised"?

In a formal context, consider using "the client was counseled" or "the patron was informed" to convey a similar meaning with a more professional tone.

Is it grammatically correct to say "customer was advised of"?

Yes, it is grammatically correct. You can say "the customer was advised of the risks" or "the customer was advised of the changes" to indicate what information was conveyed.

What is the difference between "customer was advised" and "customer was warned"?

"Customer was advised" implies guidance or a recommendation, while "customer was warned" suggests a caution against potential danger or negative consequences.