customer opinions

USAGE SUMMARY

The phrase "customer opinions" is correct and usable in written English.
You can use this phrase to refer to the opinions and feedback that customers have about a company, product, or service. For example, "We are always looking for ways to improve our products, so we welcome all customer opinions."

✓ Grammatically correct

Science

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

35 human-written examples

The customer opinions from websites concerning a consumer electronics product are used to validate such a system.

Information & Management

Traditional QFD often relies on market research or customer questionnaires to collect customer opinions in order to establish customer requirements.

Computers & Industrial Engineering

Blogs can be used as a conduit for customer opinions and, in so doing, building communities around products.

Journal of Systems and Software

LISTEN TO THE CHATTER Customer opinions that used to require formal market research to discern are now readily available through feedback forms and discussion forums.

The New York Times

To better use a website's information, this research presents a framework for extracting customer opinions from websites and transforming them into product specification data.

Expert Systems with Applications

For the purpose, firstly, customer opinions were collected from an online customer center and then transformed into customer needs using text-mining.

Expert Systems with Applications

Human-verified similar examples from authoritative sources

Similar Expressions

25 human-written examples

Opinion mining systems based on machine learning approaches are used online to categorize the customer opinion into positive or negative reviews.

Measurement

Perhaps supermarkets don't realise the scale of the effect they have on customer opinion.

The Guardian

While there is a perception that airlines are increasingly indifferent to customer opinion, airports are almost always owned and managed locally.

The New York Times

To solicit customer opinion, the supermarket chain ASDA, owned by Wal-Mart, asked shoppers last year to toss items that they felt were overpackaged into a box by the market's entrance so that the company could consider redesigning them.

The New York Times

While social media have helped shine a light on the importance of customer opinion, Brentwood's investment decisions do not hinge on where companies stand on any single platform, particularly Facebook.

The New York Times

Expert writing Tips

Best practice

When analyzing "customer opinions", consider both positive and negative feedback to gain a balanced perspective. Use data analysis tools to identify trends and patterns in customer sentiment.

Common error

Avoid making sweeping changes based on a small number of "customer opinions". Ensure the feedback is representative of your broader customer base before implementing significant changes.

Linguistic Context

The phrase "customer opinions" functions as a noun phrase, typically serving as the subject or object of a sentence. It refers to the collective views, judgments, or sentiments expressed by customers regarding a product, service, or company. Ludwig confirms its grammatical correctness and usability.

Expression frequency: Common

Frequent in

News & Media

30%

Science

30%

Formal & Business

20%

Less common in

Wiki

10%

Social Media

5%

Reference

5%

Ludwig's WRAP-UP

The phrase "customer opinions" is a common and grammatically sound way to refer to the collective feedback and perspectives of customers. As Ludwig highlights, this phrase is versatile and applicable in various contexts, from formal business reports to informal discussions. The frequency analysis shows that it is prevalent in News & Media, Science, and Formal & Business settings. By considering "customer opinions", businesses can gain valuable insights to improve their offerings and enhance customer satisfaction. It's important to analyze this feedback comprehensively, avoiding over-reliance on limited data and using appropriate tools to identify trends and sentiments.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

customer feedback

Focuses on the feedback provided by customers, emphasizing direct input.

consumer sentiment

Refers to the overall feeling or attitude of consumers towards a product or service.

customer reviews

Specific to reviews written by customers, often online.

public perception

Highlights how the general public views a company or its offerings.

client viewpoints

Highlights the perspective of clients, particularly in professional services.

market research findings

Emphasizes data and results obtained through structured market research.

user testimonials

Focuses on formal statements from users about their experiences.

stakeholder feedback

Broader term including feedback from various stakeholders, not just customers.

audience response

Applicable when referring to reactions from an audience, such as to a presentation or performance.

constituent feedback

Focuses on feedback from constituents, particularly in political or community contexts.

FAQs

How can I effectively gather "customer opinions"?

Use a variety of methods such as surveys, feedback forms, social media monitoring, and direct interviews to collect a wide range of "customer opinions".

What is the best way to analyze "customer opinions"?

Employ sentiment analysis tools and qualitative coding techniques to identify common themes and emotional tones within the collected "customer opinions".

Why is it important to consider "customer opinions"?

Considering "customer opinions" helps businesses improve their products, services, and overall customer experience, leading to increased satisfaction and loyalty.

What are some alternatives to the phrase "customer opinions"?

You can use alternatives such as "customer feedback", "consumer sentiment", or "public perception" depending on the context.