Customer service

USAGE SUMMARY

The phrase "Customer service" is correct and usable in written English.
It can be used when referring to the support and assistance provided to customers by a business or organization. Example: "Our customer service team is available 24/7 to assist you with any inquiries or issues."

✓ Grammatically correct

News & Media

Science

Formal & Business

Wiki

Human-verified examples from authoritative sources

Exact Expressions

60 human-written examples

Customer service is patchy.

The Economist

Customer Service Representative: Absolutely.

The New York Times

Customer service is paramount.

The New York Times

Customer service is nonexistent.

The New Yorker

"Customer service.

Forbes

Customer service wait times exceed one hour.

Forbes

Customer service is extremely important.

Bplans

Customer service: Customer service is our number one priority.

Bplans

Customer service oriented.

WikiHow

(CS is customer service).

The New Yorker

What about customer service?

The New York Times

Expert writing Tips

Best practice

When describing your company's values, clearly state your commitment to providing excellent "customer service".

Common error

Avoid simply stating that you offer great "customer service" without concrete examples or strategies. Show, don't just tell.

Linguistic Context

The phrase "Customer service" functions as a noun phrase, typically acting as a subject, object, or complement in a sentence. As Ludwig AI confirms, this phrase is widely accepted and grammatically sound.

Expression frequency: Very common

Frequent in

News & Media

30%

Formal & Business

30%

Science

20%

Less common in

Wiki

15%

Encyclopedias

3%

Social Media

2%

Ludwig's WRAP-UP

In summary, "Customer service" is a grammatically sound and very common noun phrase referring to the assistance provided to customers. Ludwig AI confirms its correctness and widespread usage. It is most frequently encountered in news, business, and scientific contexts, denoting a professional and helpful approach to customer interactions. When using the phrase, be sure to demonstrate a genuine commitment through concrete actions rather than vague promises. Alternatives like "client support" or "customer care" can offer subtle nuances in meaning.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

Client support

Focuses on the support provided to clients, a synonym for customers.

Customer care

Emphasizes the caring aspect of serving customers.

Service assistance

Highlights the assistance component of service delivery.

Consumer assistance

Refers to assistance given to consumers.

Help desk support

Specifically refers to support provided through a help desk.

Technical support

Focuses on assistance with technical issues.

Account management

Highlights the management of customer accounts and relationships.

Client relations

Emphasizes the relationship aspect of serving clients.

After-sales service

Specifically refers to service provided after a sale.

Customer relations management

A broader term encompassing strategies for managing customer interactions.

FAQs

What can I say instead of "Customer service"?

You can use alternatives like "client support", "customer care", or "service assistance" depending on the context.

How to use "Customer service" in a sentence?

You can say, "The company prides itself on its excellent "customer service"" or "Our "customer service" team is available 24/7."

Which is correct, "Customer service" or "Customer services"?

"Customer service" is generally used as a singular noun phrase referring to the overall assistance provided. "Customer services" can be used to refer to specific types of services offered to customers.

What are key elements of good "Customer service"?

Key elements include responsiveness, empathy, product knowledge, and efficient problem-solving.