Premium Service Terms and Conditions

The Service comes with a free trial period of three (3) days ("Free Trial").

During the Free Trial, you will have access to all premium features of the Service.

If you do not cancel your subscription before the end of the Free Trial, you will be automatically enrolled in the premium Service and the subscription charges will apply.

The Free Trial is intended to allow you to evaluate the Service. The Free Trial may be limited or restricted in certain features, functionalities, or availability.

Free Trial Eligibility: The free trial offer is available only to new users of the service who have never previously subscribed to or utilized the service or any other free trial or similar offer from Ludwig.guru. The company reserves the right, in its absolute discretion, to determine your free trial eligibility. Any attempt to abuse the spirit of the free trial, including but not limited to creating multiple accounts, will result in a charge of a regular subscription.

By subscribing to the premium Service, you authorize Ludwig.guru to charge the applicable subscription fees to your designated payment method.

You agree to provide accurate and complete payment information and maintain it up to date.

The subscription charges will be as communicated to you during the subscription process and may be subject to applicable taxes, fees, or other charges.

You understand and agree that the subscription fees are non-refundable, except as expressly stated in these Terms.

After the Free Trial period expires, your continued use of the Service indicates that you are satisfied with the product and have accepted it as is ("Product Conformity").

Unless terminated by you, the subscription will automatically renew for subsequent periods (e.g., monthly or annually) as specified in the subscription process.

You acknowledge and agree that the subscription fees for each renewal period will be charged automatically to your designated payment method, unless you cancel your subscription before the renewal date.

Ludwig.guru reserves the right to modify the subscription fees, but any changes will be communicated in advance.

By subscribing to the Service, you waive the right to dispute any payment related to the premium Service, including but not limited to the subscription fees and any additional charges.

You acknowledge and agree that Ludwig.guru shall not be liable for any disputes, claims, or actions arising from or related to the payment for the Service.

You may terminate your subscription at any time by following the cancellation process provided by Ludwig.guru.

Upon termination, your access to the premium features of the Service will be discontinued, and no refund or credit will be provided for any unused portion of the subscription period.

If you fail to comply with these Terms, Ludwig.guru may terminate your subscription with immediate effect.

Ludwig.guru reserves the right to modify or update these Terms at any time, with or without notice.

You are responsible for regularly reviewing the Terms. Continued use of the Service after any modifications or updates constitutes your acceptance of the modified Terms.

These Terms constitute the entire agreement between you and Ludwig.guru regarding the premium Service and supersede any prior agreements or understandings.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ludwig.guru operates without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts located in Palermo, Italy, and shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. By subscribing to the premium Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

In the event that you have a coupon code or promotional offer, please note the following terms and conditions apply:

If you apply a valid coupon code during the subscription process, the payment for the premium Service will be billed immediately, and the three-day Free Trial will not apply.

By using a coupon code, you acknowledge and waive your right to the Free Trial period.

Any subsequent payments after the first discounted payment will be charged at the full price applicable to the premium Service.

You acknowledge and agree that it is your responsibility to review and understand the terms and conditions associated with the use of the coupon code, including any specific restrictions or limitations.

Ludwig.guru reserves the right to modify, invalidate, or cancel any coupon code or promotional offer at its sole discretion, without any liability to you.

If you require an invoice for your premium subscription payment, you may request it by sending an email to invoice@ludwig.guru within three (3) days after the payment is processed.

Please provide all necessary details, including your full name, billing address, and any other relevant information required for generating the invoice.

Ludwig.guru will make reasonable efforts to provide the requested invoice within a reasonable timeframe. However, invoice requests sent after the specified timeframe may not be accommodated.

Your premium account and subscription are for your personal use only and are strictly non-transferable.

Sharing your premium account with others, whether for free or for payment, is strictly prohibited and may result in the cancellation or termination of your premium subscription.

Any unauthorized sharing or usage of your premium account may also lead to legal consequences.

To properly request a cancellation of your premium subscription, you must initiate the cancellation process through the Ludwig.guru website or designated self-cancellation mechanism.

Cancellation requests made via email or other forms of communication will not be considered valid and may not result in the termination of your subscription.

It is your responsibility to follow the designated cancellation process, which will be clearly communicated to you during the subscription process.

If you inadvertently subscribed to multiple premium subscriptions, you may request to have these subscriptions consolidated or joined together.

However, please note that the consolidation of subscriptions does not entitle you to a refund for any duplicate subscriptions or overlapping payment periods.

Ludwig.guru reserves the right to review and determine the appropriate course of action to address the situation, including the consolidation of subscriptions and adjustments to future billing cycles.

Certain premium features may be advertised as "unlimited usage." However, Ludwig.guru reserves the right to impose limitations on such features for the following reasons:

• Ensuring stability and reliability of the Service for all users
• Preventing abuse or misuse of the premium features
• Granting fair usage of the premium features to all users

Any limitations imposed will be applied in a reasonable and non-discriminatory manner, with the aim of maintaining the quality and availability of the Service for all users.

In compliance with the General Data Protection Regularity (GDPR) and as enforced by law, users of Ludwig premium services have the right to request the removal and erasure of their personal information from our systems, also known as the “Right to be Forgotten”.

Upon receipt of a valid user request to this effect, we commit to erase the user’s personal data from our active systems, unless legally obliged to retain said data. However, it is the user’s responsibility to understand that the removal does not apply outright to all information, as certain categories of user data are exempted and, as such, can be preserved as highlighted below:

Fingerprint of Payment Information and User Premium Offering Access History: To prevent client identification mismatches, payment fraud, and proprietary service abuses (including the recycling of free trial accesses), the fingerprint of user's payment information and the record of user's premium service accession history may be conserved irrespective of the invoked "Right of being Forgotten". Importantly, this retained information will be utilised solely as an impersonal reference devoid of personally identifiable information and without contravening user consent for as long as it's lawfully approvable, up to a maximum duration of twelve (12) months.

Payment Transaction Records: In a sustained effort to detect, prevent, and report fraudulent activity, and to carry out our legal obligations effectively, it is indispensable that we temporarily retain all records consisting of user payment histories. This preserved set of data may be made available to local and/or international law-enforcement agencies, governing financial bodies, or competent jurisdictions upon a legally binding request. Such retention is temporary and subject to periodic scrutiny to discern its relevance with ongoing or possible investigations related to financial, cyber-security, and judicial-criminal proceedings. Please note that erasure of personal data upon request, will remove access to any and all purchases on the account and cannot be restored even in cases where consent is re-given to collect and process the personal data at a later date.