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The current obsession with personalisation.
Professor Wildavesky identified a number of critical OU innovations, but the one he picked out as the OU's biggest accomplishment was "combining scale with personalisation".
The problem with personalisation is it appears to be eroding the "bridging" relationships and mutual understanding necessary for good public leadership; and more importantly our ability as a society to understand those who are different from us.
My second is to see continued progress with personalisation, enabling people to have more choice and control over their care and support, and for them to become more active participants in their communities.
Collaboration is key in helping deliver 'more for less': I think it is absolutely vital there is a diverse range of services but the problem will be how they are funded, with personalisation round the corner we are being forced to think more competitively and for some organisations locally I think there is a real challenge for us to look at how we work collaboratively.
In my view we shouldn't go overboard with personalisation in search because serendipity is really valuable.
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Today, IBM announced that it would be working with BMW on R&D where Watson sensors and computing will be integrated into BMW cars to pick up car data and help with new systems aimed at vehicles running more efficiently and with more personalisation for specific drivers and passengers.
Instead of large, isolated institutions, people with a learning disability are now being supported in small community residential homes or in their own homes, with increasing personalisation and independence.
Browne also took issue with "the personalisation of these issues" through the attacks on the prime minister, expressing "regret" at this. "The people this matters to most will not thank us if this descends into some argument about personalities," he said.
Berlin-based Plista has now gone public with its personalisation and recommendation network.
After that initial experiment, the company has concluded that what the majority of people want is the simplicity, no effort required, aspect of traditional radio – press a button and listen – with the personalisation opportunities that on-demand offers.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com