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This emphasis comes directly from Dorsey, who says, "I'm really good at simplifying things". He espouses a tremendously attractive belief that good industrial design wins customers' trust by disappearing.
No matter who wins, customers will be the biggest beneficiaries.
Expert Status Visible recognition of prowess in your industry–in the press, on social networks, among industry organizations often impresses investors and wins customers.
He says that this is one reason why the company has negative churn — it essentially wins customers and hasn't lost any.
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Image credits: Aim.org, Amazon.
Their willingness to go the extra mile wins customer loyalty and support.
Less popular carriers, keen to win customers, had lower prices.
Their new cars must win customers and do so profitably.
The airlines believe it will help them win customers.
Will you win customers and become cash flow positive before you run out of funds?
The minnows can't win customers on price because their deposit rates are fixed.
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