When it came to how train operators dealt with delays, in London and the south-east only 36% of customers were satisfied, while among passengers of regional companies the figure was just 35%.
While passengers at Tiburtina, one of Rome's main train stations and just a 10-minute ride from the Colosseum, tinkled on the station's piano or stopped off for an ice cream, outside there were more urgent matters at hand.
Passengers from the upper level of the GWB can directly get on the PIP northbound, while passengers from the lower level of the bridge must travel through GWB Plaza on US 9W before getting on the parkway.
Even the Bosphorus, arguably the world's most dignified stretch of water, was a source of horror in The Black Book, its waters receding to disclose shipwrecked galleons and soft‑drink bottles while the passengers of passing buses stuffed up the window cracks against "the stink of flesh and mud", and stared at "the flames that rise from the fearsome black chasm gaping below".
This policy enables overflow passengers resulted from overbooking to take a later flight with a certain amount of compensations, while passengers who arrive at the airport ahead of their schedule to board any early flights with surplus capacity freely.
While passengers may not be particularly aware of the wider implications of delays at the station during boarding and alighting, crowding (the cause of the delay) tends to have a greater impact especially upon the perception of comfort.
One explanation is that airline executives live in a world of statistics while passengers tend to remember individual flights.
The whole university is on this voyage, too, and while the first-class passengers of Yale-NUS itself are getting to know one another, some of us are noticing the icebergs looming ahead.
Angus Campbell Macintyre, first mate of a South African harbour tug, drowned in 1942 while trying to rescue the passengers of a wrecked ship.
Though it will be a while before passengers enjoy the benefits of the FAA's change of heart, it still represents a dramatic shift in how a very cautious industry views personal electronics.
The car -- which sometimes has to wait in the dark through long, silent stretches while passenger trains get out of its way -- has almost everything its occupants need.
