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Six Sigma has also played a role as G.E.'s consumer businesses have set up Web-based help desks.
Some half a million of them count on the company's Web-based help in building, managing and creating marketing campaigns around customer e-mail lists.
Zendesk essentially offers a Web-based help desk online ticketing system for customer support.
The company offers Web-based help desk services for companies to offer support to their customers.
Zoho recently added Zoho Support, a web-based help desk software, to its productivity suite empire.
And that's the reaction Expertcity.com hopes users of its new Web-based help desk will have to the technology known as "screen sharing".
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Some other CMG companies include Silknet, a web-based help-desk tool, and Engage, a company that collects clicks across multiple web sites to calculate people's personal interest profiles on a real-time basis.
Red Hat, based in Durham, N.C., will use Bluecurve's performance-management software to create a Web-based service that helps companies build and manage Internet systems.
Westchester has set up a Web-based Community Help Desk to help young people and the elderly who need professional services.
The games, ranging from simple, two-minute diversions to more sophisticated and addictive Web-based fare, help hawk everything from dandruff shampoo to big-budget movies.
The use of web-based cessation help is an ideal setting, as smokers can access it when considering quitting and there need be no delay.
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