"When we started this turnaround, we had six mobile operating systems and 23 platforms," said Mr. Jha.
Listen for those grateful sentiments to surface such as the time when we really "wowed" the customer or we helped turnaround a tough situation.
Mr Gilmour responded: "With the rosters we have, when the aircraft are actually flying we have turnaround inspections.
Second, we model turnaround activities for short-turned trains and test different strategies.
We compared turnaround times, results of pathogen identification and results of antibiotic resistance testing of both methods.
As we continue our turnaround efforts, we remain comfortable with our full-year outlook," Mr Sinclair said.
"First, we had our survival period; then we had our turnaround period; and finally we are into our growth period," he says.
"As we moved through our turnaround plan, we had different management needs than we had in the past".
We've a short turnaround before we go to Wigan on Friday night.
But we did a mega turnaround and we went for it.
