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Discover Ludwig"was contacting" is correct and usable in written English.
You can use it when you want to state that someone was performing an action in the past, usually related to communication. For example: "I was contacting my clients to inform them about the changes."
Dictionary
was contacting
noun
The act of touching physically; being in close association.
Exact(60)
His only concern, he added, was contacting his family.
We flipped them open to see who was contacting us.
By fall I was contacting neighborhood associations in Brooklyn.
That option, he said, was contacting elected representatives.
"I sold 500 copies online and every photography bookshop was contacting me for more.
"She admitted that she was contacting me using a burner [untraceable phone].
Ghosh said a team was contacting the bride, neighbouring properties and the registrar about alternative arrangements.
Eurostar said it was contacting affected passengers to alert them to the disruption to services.
He told me the government was contacting other witnesses as well.
The Met today refused to divulge how many people it was contacting.
Ms. Quinn: As the press was contacting us, so were a lot of agents.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com