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Maximal waiting time guarantees for clinical treatment are a pragmatic means to secure timely care provision and to keep the consequences of waiting acceptable.
On a similar note, the patient groups, most directly affected by waiting, may be expected to be the least willing to find waiting acceptable.
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However, over 90% of patients considered their wait acceptable.
This article describes the development and implementation of a randomized clinical trial designed to answer the question: Is watchful waiting an acceptable alternative to operation for men with asymptomatic or minimally symptomatic inguinal hernias?
The staff performs different feint maneuvers so the patient and accompanying person will experience waiting as acceptable.
Accordingly, surgeons, who encounter proportionally more patients with more severe conditions than GPs and OPs, could find somewhat longer waiting times acceptable for the elective patient groups in the study.
This is an important strategy at the ED and means that the staff tries to make the patient experience waiting as acceptable and the care as trustworthy and professional.
It is important to create this experience even if the staff considers the waiting non-acceptable.
One hundred nineteen (91.5%) patients considered their wait time acceptable.
Better patient experiences of their doctor being concerned about their feelings and being respectful and if they found wait times acceptable were associated with higher levels of confidence in PHC.
We found management of non-acceptable waiting as being central to the ED staff making a distinction between acceptable and non-acceptable waiting.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com