Demographics, visit reasons, triage and waiting room facility preferences were collected.
At that time, skin and gastrointestinal disorders were the most frequently cited visit reasons.
Study questions included concerning date and duration of the home visit, travelling time, sex, age and known chronic diagnosis of the patient, housing situation, kind of home visit, reasons and results for encounter/home visit, diagnostic and therapeutic decisions as well as assessment of the need for a home visit.
Patient exit interview tools contained questions on the patient's ART treatment phase, reason for visit, care received, payments incurred for the visit, reason for selecting facility and satisfaction with visit.
Client exit interviews covered the health reason for the visit, reason for choosing the particular facility, experience at the facility that day, satisfaction with the visit, comparisons with other types of health facilities and general perceptions of provider quality.
Overall, 43% of the variance in patient satisfaction was explained by the final set of predictors (p <.05) included: age, first visit, reason for being seen (routine versus other reasons), waiting time, and visit time.
Four additional headings were identified and added to the tool during the pilot visit: reason for travel; driving behaviour at the time of the collision; safety features of the vehicle; and, vehicle condition.
Pregnancy status was registered by study nurses along with date and procedures of visits, reasons of dropouts and reintegration, and other study-relevant incidents.
Women were asked about frequency of healthcare-related visits, reasons for visits, and barriers to healthcare utilization, and the distance, travel time, and method of transportation required to visit their healthcare providers.
Diagnosis, date of diagnosis, symptoms and data on number of health care visits, reason for consulting GP and demographic data were available in the medical records.
More detail on attendance at follow up visits and reasons for visits not being completed is provided separately as Table S1.
