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Meyer et al. (1984) in addition to considering economical parameters such as construction costs, operation costs, maintenance costs and travel costs of different public transportation modes, has also investigated these systems from viewpoints of services, travel time, capacity, and performance characteristics [9].
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From the viewpoint of service providers, efficient usage of limited resources in the radio frequency (RF) spectrum is one of the biggest challenges.
To serve this need, this paper proposes a model for expressing changes in customer requirements from the viewpoint of service design.
Though there exists some literature exploring the health status and perception migrants have towards service utilisation in many receiving countries [ 15– 17], there is still little evidence that deeply examines the health services migrants receive in actual practice from the viewpoint of service providers.
From the viewpoint of service providers, the main factors identified that caused demotivation among health care workers working at primary health care facilities were workload paired with staff shortages, lack of interprofessional exchange and lack of positive supervision, including transparent career goals.
In a study published in the U.S. in 1998, it is mentioned that medical care costs for this disease, from the viewpoint of service suppliers, range from $5000 to $6000 dollars/patient-years, depending on patient age and on disease evolution [ 18].
Research has been conducted [ 12] on service encounters from the viewpoints of customer and service personnel that concluded service personnel and service behavior are both factors for customer's satisfaction and service quality on service encounter [ 13].
This viewpoint is also an aim of the Millennium Ecosystem Assessment (MEA; Reid et al. 2005), the first comprehensive attempt to characterize the complex interactions between the various functions of ecosystems from the viewpoint of their services to humans.
The approach adopts an organisation-centric viewpoint of a service orchestration in contrast to the process-centric viewpoint.
Qualitative interviews were selected as the data collection method as we aimed to obtain a rich, in-depth description of constraints from the viewpoint of the service providers [ 8].
Tangible results are expected to influence the definition and specification of Future Internet architecture design from viewpoints of Internet of Things and Internet of Services.
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Justyna Jupowicz-Kozak
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