The verbal competencies of the mother were also assessed.
Group discussion about response choices was encouraged to stimulate verbal competencies.
The present study showed that interpersonal processes including perceived empathy, perceived technical competency, non-verbal communication and patient enablement significantly influence patient satisfaction.
**Data reduction during factor analysis identified these questions to be sufficient measures of perceived empathy, perceived technical competency, non-verbal communication, and patient enablement in that order.
Finally, findings in this study indicated that perceived empathy, perceived technical competency, non-verbal communications, patient enablement and information sharing about the patient's illness were the main predictor variables of patient satisfaction with health care provider interaction.
Perceived empathy, perceived technical competency, non-verbal communication, patient enablement, being told the name of once illness, type and frequency of visit, knowing the providers and educational status were main independent predictors of patient satisfaction in this study.
Accordingly, perceived empathy, perceived technical competency, non-verbal communication, patient enablement, being told the name of their illness, expectation, perceived consultation length and duration of illness were significant predictors of satisfaction.
We observed minor differences between clusters in these cognitive competencies except for verbal working memory for which no differences were observed.
This mentorship focuses on personal appearance, self-awareness, non-verbal communication, interview techniques, cultural competency, client-centered counseling, and communication skills.
