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Probable translation: he wants a price cap on standard variable tariffs.
It said it would write to those on standard variable tariffs and provide details of its best deals.
The energy regulator said last month that 66% of all households remained on expensive standard variable tariffs.
Customers on standard variable tariffs were also more likely to be disabled, a single parent and struggling financially.
Ofgem has lifted the maximum amount energy companies can charge vulnerable customers on variable tariffs to £1,136 a year following a rise in wholesale energy costs.
It said around two-thirds of customers remained on standard variable tariffs and some could save £230 a year if they switched providers.
Similar(12)
Standard variable tariff prices consistently fluctuate, making it harder for suppliers to budget".
He argued it was "hard for me to judge" whether Npower had justified the increase in its standard variable tariff.
Robert Lawrence, an economist at Harvard, proposes a variable tariff on imported oil to achieve the same effect and also to stimulate the development of domestic energy sources.
A British Gas customer, in an average UK home – on the firm's standard variable tariff – spends about £1,200 a year heating and lighting their home.
The company, which has 5 million customers, said it was able to freeze its standard variable tariff because it had "significantly" reduced its own costs.
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CEO of Professional Science Editing for Scientists @ prosciediting.com