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Discover LudwigThe phrase "validate a complaint" is correct and usable in written English
You can use it when discussing the process of confirming the legitimacy or truth of a complaint made by someone. Example: "The customer service team will validate a complaint before taking any further action."
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The main aim of this study was to validate a novel instrument named the "cognitive complaints in bipolar disorder rating assessment" (COBRA).
You can even "validate" a page.
"It feels good to validate a hypothesis," Ioannidis said.
"But she still has the power to validate a trend".
Target: Validate a problem.
"Steve Jobs is validating a behavioral change and an industry direction.
If enough are validated, a referendum could still be scheduled.
It validates a partisan frame.
This is validating a false American swagger.
But he insisted he had seen no evidence to validate the complaints.
This study failed to consider the effects of smoking and exposures to other workplace irritants; duration of exposure was not described; there was no attempt to validate the subjective complaints; and the control group was of uncertain comparability to the exposed workers.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com