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We describe the concern of task awareness for user support services below.
We also describe the system's effective task awareness and user support services evidenced in the experimental results.
It enables users to automatically classify task-related information and user support services using a task context model.
To verify the efficacy of the prototype system, we conducted experiments that demonstrate the systems effective task awareness and user support services.
Table 3 shows the results of the questionnaire in terms of task awareness for the following user support services: Event Notification, Questionnaire Request, File Collection, and Task context management.
To verify the feasibility of the concept underlying this platform, we present a prototype implementation and discuss its effective task awareness and user support services evident in experimental results obtained.
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These task context data are utilized in the user support service to accomplish tasks.
Collecting the content for the reply e-mail is performed by the user support service in the proposed system.
Moreover, we also found that the burden of operation for organizing task-related information decreased when performing user support service.
In this paper, the user support service is intended for three actions: Event Notification, Questionnaire Request, and File Collection.
We believe that this assessment of the user support service for the task owner was given a high evaluation because of the automated function for the task owner.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com