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They used information technology to get real-time data on sales and to restock customers more precisely.
Companies, the theory runs, have used information technology both to replace many low-paid jobs and to raise the productivity of the most highly skilled.
"But Dell has used information technology to gain an extraordinary competitive advantage in the personal computer business, becoming superefficient because of its supply-chain system," said Charles Fitzgerald, a strategy executive at Microsoft.
Over two full days, we sat in a conference room and sifted through hundreds of nominations, looking for projects that had used information technology to advance development in novel ways.
Nückles et al. used information technology specialists to show that sensitization of experts to the layperson's knowledge-level improves the efficacy of their communication [ 16].
Two studies used information technology to deliver BI, one involving the use of an audio programme in primary care clinics (Boekeloo et al., 2004) and the other an interactive computer programme in a minor injury unit (Maio et al., 2005).
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Though physically anchored to the floor, "Mind'Space" uses information technology to elasticize space and time.
AT&T donated $1 million to help train faculty to use information technology in the classroom.
Drug firms lag behind other industries in the way they use information technology to discriminate between profitable and unprofitable customers.
"We said, we might as well use information technology," explains Siim Sikkut, the national ICT policy adviser.
"The competitive advantage you gain from using information technology is not based on storing or moving bits around," he said, "but based on what you do with them".
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