18 Reducing automation bias may thus have its solution both in specific training programmes for the use of IT and changes to user interface design that make it easier to stay 'in the loop'.
Three NHS foundation trusts have published proposals to merge into a single organisation, with intentions including making better use of IT and creating shared platforms, such as a shared electronic patient record.
You see, when I wrote my recent slamming of Facebook, I really researched the heck out of it and in that process, learned so much; not just about Facebook but about technology, about other peoples' use of it and about us as humans, struggling through our days and nights.
We had a lot of possession but didn't make the best use of it and they caused us quite a few problems on the counter-attack.
Alongside the description of the business there should be a snappy executive summary, detailing the amount of money required, its purpose, the prime use of it and the prospective outcome.
"You take the good and make use of it and take the bad and discard it.
Make use of it, and you may notice capital markets becoming a friendlier place.
I didn't make use of it and it did not cause any problems, and that was that".
The home side had most of the ball but made dreadful use of it and the Saints won with the game's only try.
"Every time there is a new medium, there's an excessive use of it, and everyone wants to make it blunt," he told me.
No industry, it seems, is immune, and business performance is increasingly dependent on the effective use of IT and investments in technology that generate real business benefits.
