Likewise, the qualitative characteristics negative and constructive correspond to key outputs of a usability evaluation: usability problems and change suggestions.
The papers presented studies where users' design feedback was gathered through usability inspections, usability testing, and inquiry methods.
These topics are: the number of participants that should take part in a user test, the test procedure, remote usability evaluation, usability testing tools, and evaluating mobile applications.
Through analyzing the retrieved literature, we found that theoretical studies typically combine usability with specific branch fields (such as study of usability in web application) in terms of usability influencing factors, usability problems, usability design principles, and usability evaluation methods.
We also describe and present the results of a range of evaluations that we have conducted on CIspace that include semi-formal usability studies, usability surveys from actual students using CIspace as a course resource, and formal user studies designed to assess the pedagogical effectiveness of CIspace in terms of both knowledge gain and user preference.
Inquiry methods used for usability evaluation are generally less researched than methods for usability inspection methods and usability testing [21].
This chapter covers pairing web analytics data with personas, usability testing, and usability inspection methods, as well as infusing these data into design documentation and other deliverables.
What we refer to as users' design feedback eclipses what has been termed user reports [9], as its scope includes data on user' reflections not only from inquiry methods but also from usability inspection and usability testing.
As for the first issue, the use of students as inspectors, we can argue that since the subjects possessed high levels of usability knowledge and usability inspection experience, they could be used as experienced inspectors.
This is followed by a detailed description of the methods we have applied in a variety of settings in conducting usability testing and usability inspection of systems such as computer-based patient records.
