upon customer request

USAGE SUMMARY

"upon customer request" is correct and usable in written English.
You can use it when a customer has asked for something, such as an additional service or a new item. For example, "The furniture store offers free delivery upon customer request."

✓ Grammatically correct

News & Media

Science

Wiki

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

4 human-written examples

The bookstore is not stocking Wiles's novel, though it will order the book upon customer request.

The Washington Post

Using proprietary histone peptide arrays, Cell Signaling scientists test the specificity of the histone methyl-lysine, acetyl-lysine and methyl-arginine antibodies, and "we will provide data for any antibody upon customer request". For planning a ChIP experiment, Fry recommends carefully selecting protocols and reagents.

Nature

High flexibility and scalability benefits are gained by allowing these services to be provisioned rapidly upon customer request.

Journal of Internet Services and Applications

Other poultry species were usually available only upon customer request, or they were sold dead.

Emerging Infectious Diseases

Human-verified similar examples from authoritative sources

Similar Expressions

56 human-written examples

satisfied a customer request.

WikiHow

It's primarily driven by customer requests.

Forbes

By positioning utility as a platform, the utilities industry transforms into a transactional marketplace, in which companies sell services based upon the specific service needs customers request or require based upon activity.

Forbes

Customers request salted or unsalted.

The New York Times

But another section of the law already required cable operators to provide an effective blocking device free upon a customer's request, providing a far less restrictive alternative than barring constitutionally protected material from broadcast during the daytime.

The New York Times

Some companies also make the raw genotyping data available to customers upon request.

MIT Technology Review

In a letter, MF Global told regulators that they were trying to "fix something that is not broken," adding that the firm was not aware of any brokerage firm like itself that was unable to "provide to their customers upon request any segregated funds".

The New York Times

Expert writing Tips

Best practice

Use "upon customer request" to clearly indicate that an action or service is only provided when the customer specifically asks for it. This sets clear expectations and avoids assumptions.

Common error

Avoid automatically providing services or products without a direct request. Always confirm with the customer to ensure you're meeting their specific needs, as assumptions can lead to dissatisfaction.

Linguistic Context

The phrase "upon customer request" functions as an adverbial phrase, modifying a verb or clause to indicate the condition under which an action is performed. It specifies that something happens only when a customer makes a request. Ludwig AI confirms its proper usage in diverse contexts.

Expression frequency: Uncommon

Frequent in

News & Media

33.33%

Science

33.33%

Formal & Business

33.33%

Less common in

Wiki

0%

Encyclopedias

0%

Academia

0%

Ludwig's WRAP-UP

The phrase "upon customer request" is a grammatically sound and professionally appropriate way to indicate that a service, product, or action is contingent on a customer's explicit demand. As highlighted by Ludwig, it's commonly found in news, scientific, and formal business contexts. While alternatives such as "at the customer's request" or "when requested by the customer" exist, "upon customer request" offers a clear and concise way to set expectations. To ensure customer satisfaction, avoid assumptions and always confirm specific needs rather than automatically providing services. Remember, clarity and precision in communication contribute to a positive customer experience.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

at the customer's request

Replaces 'upon' with 'at the', emphasizing the customer's agency in making the request.

when requested by the customer

Uses a more explicit clause structure to indicate the condition for fulfillment.

if the customer requests it

Introduces a conditional statement to highlight the requirement of a customer's request.

as per customer's order

Emphasizes that an action is performed following a customer's instructions.

as the customer requires

Highlights the customer's need as the reason for taking action.

by customer demand

Focuses on the collective desire of customers leading to the action.

on application by the customer

Implies a formal request process initiated by the customer.

according to customer specifications

Emphasizes the adherence to specific details provided by the customer.

subject to customer's approval

Highlights that an action is contingent on the customer's agreement.

based on client's needs

Shifts focus to the underlying needs of the client that prompt the request.

FAQs

What does "upon customer request" mean?

The phrase "upon customer request" means something is provided or done only if the customer specifically asks for it. It indicates that the action is contingent on the customer's explicit demand.

How can I use "upon customer request" in a sentence?

You can use "upon customer request" to indicate that a service or product is only available when the customer asks for it. For example, "Custom modifications are available "at the customer's request"".

What are some alternatives to "upon customer request"?

Alternatives include ""at the customer's request"", "when requested by the customer", or "if the customer requests it". Each alternative offers a slightly different emphasis while conveying the same core meaning.

Is it better to say "upon customer request" or "per customer request"?

"Upon customer request" is more common and generally preferred in formal contexts. "Per customer request" is also acceptable, but may sound slightly less formal. Both phrases indicate that an action is taken based on the customer's specific demand.