Qualified pilots and observers are needed, as well as people familiar with the hardware and software that can maintain and troubleshoot on site — usually with no cell signal or other support.
Adding up what the company paid for IBM's technology, the research and engineering costs, as well as on-site troubleshooting, "this was a $10 million lesson".
But because this approach is somewhat technical, Microsoft has created troubleshooting software on its site that will scan your system and automatically fix the problem.
If you do use any of the commercial programs available for remotely controlling your computer from another machine, you might want to check the manufacturer's Web site for troubleshooting information about reinstalling the ADMDLL.DLL file or other program components to fix the error.
Additional quality control procedures involved review of data forms at the central site and troubleshooting problems in administration by the study coordinator at the central site and research assistants at different sites.
The site also offers troubleshooting from its RepairGuru.
The site has other troubleshooting tips for audio and video issues here.
Microsoft's site has other troubleshooting tips for syncing files on SkyDrive.
The Gmail Help site has more troubleshooting tips for Labs problems.
Google's site has a troubleshooting page that guides you through setting up other types of mail software to send and receive messages from your Gmail account.
