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Cleanliness is another popular topic in public transportation satisfaction surveys.
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Three new congestion indicators, including transportation environment satisfaction (TES), travel time satisfaction (TTS), and traffic congestion frequency and feeling (TCFF), are defined to estimate urban traffic congestion based on travelers' feelings.
Three travelers' feeling indicators, namely, transportation environment satisfaction (TES), traffic congestion feeling and frequency (TCFF), and travel time satisfaction (TTS) were selected to quantify congestion impacts on travelers.
This is consistent with the existing studies, which have demonstrated the significance of the cleanliness in public transportation customer satisfaction.
The Metropolitan Washington Council of Governments [11] developed a "user satisfaction" transportation system performance measure based on acceptable travel time and delay.
Satisfaction with public transportation, the condition of sidewalks and satisfaction with greenery were assessed as follows: 'How satisfied are you with following services?'.
Respondents with higher income show their less satisfaction with transportation environment.
Moreover, the significance of transportation cost and customer satisfaction spurs an interest to develop a flexible network design model.
It is desired to design rosters that consider both, the staff rostering and vehicle routing components while minimizing transportation costs and maximizing satisfaction of patients and nurses.
The same thing happens to the annual household income: respondents with higher income have less satisfaction of transportation environment but also meet less-frequent congestion situations or feel better with those congestion situations.
The objective of this research is to present an approach to guide Greater Mekong Subregion (GMS) countries in order to minimise the total transportation costs with maximum satisfaction in distributing goods between the distribution centre (DC) and the customer, the so-called logistics distribution network.
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