Infrastructural improvements, particularly the creation of a KMC unit, transformed service delivery (Box 1).
"This allows local authorities to hold providers of services to account and it's transforming services.
We've got psychiatrists, GPs, people from housing associations [together] to ask how can we work together to transform services.
It [Secure] was a revolutionary model that was transforming services in an area of really acute need".
Paul Farmer, chief executive of Mind, who chaired the taskforce, said it was a "feasible and affordable blueprint" for transforming services.
"Automation these days has more to do with services – it will transform services in the same way that the industrial revolution transformed manufacturing," he says.
But we can't let past failures hold patients back from seeing the benefits of the technology revolution that is transforming services all around us.
Meanwhile, Mackey made clear that the NHS's quest to hold down spending while transforming services would be a long one, saying: "We've got years of this".
We applaud the proposal to remove the postcode lottery for care but there remains a need to transform services to meet future aspirations.
The NHS last autumn put together its own plan on how to transform services over the next five years to cope with the pressures of an ageing population.
