Again, the solution is better training of staff.
It had carried out several audits but was not responsible for the technical training of staff.
Their budgets were small, and training of staff members was often done on the job.
Funding for education and training of staff has been cut by £2bn since 2006, it says.
Optimization of assembly and training of staff requires a series of demo installations and excessive use of costly operational resources.
Methods: Needs assessments, training of staff and a standardised reporting system were established.
"Recruitment, vetting and training of staff to use these tools would take a substantial amount of time.
"You've got to be concerned about inexperienced staff, staff turnover, lack of training of staff," she said.
Essential features of the quality management system include clearly documented procedures, adequate training of staff, QC and QA procedures, and sound retention policies.
But it would be frankly delusional to believe the training of staff to interact with customers is enough to address this issue.
A spokesperson said the cash was allocated to enable parties to improve computer systems and accounting records and for training of staff.
