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But the prosecution said the slings failed because they were faulty, not because of anything that happened on the ninth floor.
Remember that, under the Sale of Goods Act, shops are not legally obliged to accept returns unless they were faulty when they were bought, they are not as described, or they are not fit for purpose.
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While my observations may be coming from a point of bias, that doesn't mean they are faulty in accuracy.
The pumps have been watched closely by critics of the corps, who argue that they are faulty.
If they are faulty, or you're sent a substitute you don't want, the retailer must pay return postage costs.
You are entitled to a refund if they are faulty, don't do what it says on the tin, or are something other than they were described.
If they are faulty, not fit for the purpose they're sold for or not as described, you should stand your ground.
The credit card company is also jointly liable with the supplier if you're sent the wrong goods or if they are faulty.
Don't forget you have the legal right to claim a refund plus the cost of returning the goods from the trader if they are faulty or misdescribed.
The troubled group has warned that shoppers' gift vouchers will no longer be accepted in stores, nor will it accept returned goods, unless they are faulty.
Retailers are under no obligation to accept returns unless they are faulty, but, luckily, most now provide a "goodwill" returns policy offering an exchange, refund or credit note over the Christmas period.
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CEO of Professional Science Editing for Scientists @ prosciediting.com