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Or that if you provide computer helpdesk services, what most customers tend to care about is how quickly you send them a reply, not whether you actually solve their problems?
As soon as we found out these users could not be ported to other partners, we contacted those users, set up an alternative GrandCentral number in the same area code for them, and gave them a reply email to request additional GrandCentral number choices.
If you must give them a reply, make it short, sweet and polite.
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This was in contrast to a typical Googler who received an average of about 450 emails per day, many of which were important to at least read, with a good chunk of them requiring a reply.
Participants were permitted to take the postconsultation questionnaire away with them (with a reply-paid envelope) for later completion if necessary.
We identified eligible women by screening their pre-booking maternity notes, then sent them detailed information about the study and asked them to return a reply slip about their willingness to take part in the study.
While we suspect the answer is related to something in their genes or their environment, we cannot offer them a cogent reply.
"When I hear some of your leaders call us occupiers, I cannot look these mourning parents, mourning spouses and mourning children in the eye and give them a comforting reply".
The company's photo recognition technology sends them a quick reply about what products may work best to cover their grays, or add shine to their ebony locks, in response.
If you give them a good reply, they may be too intimidated to speak again to you.
(Credit card companies are an exception; consumers may dispute errors directly to them and expect a reply).
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com