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Dictionary
the fos
noun
Abbreviation of folio
Exact(60)
A few weeks ago the FOS agreed.
The FOS said there were signs that banks were fighting more PPI claims than previously.
The FOS provides consumers with an independent service for resolving disputes with financial firms.
The FOS said it has also seen a rise in complaints about current accounts.
Sir Christopher Kelly, chairman of the FOS, said he hoped publication of the detailed information would "help" financial businesses to improve their complaints handling and reduce the number of unresolved disputes referred to the FOS.
With the Nobel Prize money, the Fos have also created a foundation to help the handicapped in Italy.
The data covers a total of 69,841 complaints handled by the FOS in the first half of the year.
The big four banks accounted for 62% of all complaints the FOS received, up from 52% last year.
After a two-year investigation, involving two senior staff – the first case handler left – the FOS found in Willis's favour.
Last September the FOS told Money it was taking on an extra 300 staff to help bring down waiting times.
But Williams told Guardian Australia that the FOS can only investigate disputes with monetary values $500,000 or less.
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