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Discover Ludwig"the folks" is a perfectly valid phrase in written English and can be used to refer to a group of people, generally in a casual or colloquial way
For example, "The folks at John's shop were so kind to me."
Dictionary
the folks
noun
A grouping of smaller peoples or tribes as a nation.
Exact(57)
Ask the folks at Intel.
The folks at Ford agree.
And the folks?
"The folks didn't pay.
Unlike the folks in this video.
(The folks at Bon Appétit approve).
The folks at Enron did get it.
Ask the folks in Georgia or Chechnya.
Consider the folks at Morgan Stanley.
The folks were growing vague to him.
Ask the folks in Kabul.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com