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Discover LudwigThe phrase "the customer" is a perfectly suitable part of a sentence in written English
It can be used in a variety of situations, such as when an employee is speaking to a customer or when describing an interaction between a customer and a business. For example, "The customer requested a refund for their purchase."
Dictionary
the customer
noun
A patron; one who purchases or receives a product or service from a business or merchant, or intends to do so.
synonyms
Exact(60)
4. The customer attitude.
"The customer relationship transcends platforms.
Respect the customer.
Pretend you're the customer.
The customer left happy.
The customer smiled.
"The customer is queen".
She's the customer.
The customer was repaid.
the customer asked.
The customer is rarely right.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com