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At that time, the client was contacted directly for the survey.
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When a breach is confirmed, the client is contacted and informed.
He spoke of his "embarrassment and shame" after neighbours received letters containing graphic accounts of the fling, and colleagues and clients were contacted through fake profiles on social networking site LinkedIn.
To protect against such bias, clients were contacted with the help of People Living with HIV-organization members who emphasized the need for data based on actual experience.
While the majority of services contacted agreed to take part, it may have been that only those services interested in smoking cessation agreed to their clients being contacted as part of the study.
22 The majority of existing programmes are therapist-guided, with clients being contacted usually by email or telephone at least once per week.
On receipt of completed response forms, interested clients were contacted to arrange a home visit to discuss the study further before providing consent and completing the baseline questionnaire.
"Contingency plans were put in place to ensure that all clients were contacted and where possible received appropriate care.
And at Canyon Ranch, clients are contacted by a medical coordinator before their stay to go over their schedule in detail.
To safeguard confidentiality, clients are contacted by phone only with their permission.
"So many clients were contacting me," said Gloria Velandia, a conservator in New York.
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