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Because of the private near-monopoly of Telmex, telecoms costs are much higher too.
Add in the extra infrastructure and telecoms costs, and the savings are still in excess of 30%.
The savings may grow, because India's telecoms costs, which are higher than in rich countries, are falling thanks to liberalisation.
No wonder Mexico has some of the highest telecoms costs in the world, driven by Mr Slim.
That question is all the more pertinent because telecoms costs in Mexico, though falling, remain above the international average (see chart 5).
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In 2012 the OECD estimated that the dearth of competition in telecoms cost the country's economy $25 billion a year, because of high prices for broadband and calls from fixed lines to mobile phones.
"It's not because telecom costs are too high.
"Not only does it improve the customer experience, it helps us decrease our telecom costs a bit, because when someone is on hold, that's on our dime," he said.
firm that manages telecom costs.
That's assuming 30 hours of monthly usage per customer, with telecom costs of 15 cents per hour.
Otari's run-in with hackers may be an extreme case, but its experience underscores a common plight of business: total ignorance of telecom costs.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com