Justin Wetherill is president and co-founder of uBreakiFix, a tech repair enterprise with more than 375 stores across the U.S. and Canada.
(A recurring touch of O'Dowd's character doing high-tech repairs with basic tools, like a putty gun and a zapper, hints at the untapped possibilities that the genre and the setup invite).
The Times has a small piece on the growing high-tech repair business.
A tech or repair shop that you've developed a win-win relationship with will often reward your loyalty by waiving minor fees or offering special incentives to their best customers.
Roving techs can repair or swap out a broken game almost as quickly as a player can report a malfunction.
These technical applications require a range of workers, from field techs who repair sensors to data scientists who model from massive data sets.
"It was like we were the Mexico of the world, and they were taking advantage of it and buying up as much as they could," said William Gabbard, president and founder of the high-tech plastics repairing firm.
For common issues, this information is automatically displayed as the tech works through repairs.
Advocates for the Fair Repair Act argue that if big tech companies give repair shops access to official manuals and electronic parts for devices, such as the iPhone, consumers would have more cost options to fix their phones and prolong a device's life.
iFixit repair advocate Julia Bluff said: "Of course, there's no way to tell exactly how many phones are afflicted with what we're calling Touch Disease, but every repair tech we spoke to told us that the problem is incredibly common".
Should I take my PC to a computer repair tech and spend 100 bucks or so? Dennis Fornes This is a relatively simple process with Microsoft Windows 7 because it already includes Windows Backup to do the job.
