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Tax Hotline, a newsletter from Boardroom Inc., a business publisher, said recently that relying on bad advice from the I.R.S. did not relieve the taxpayer of liability if that advice resulted in an underpayment of taxes.
"It's a little-known benefit," says Keith Hall, a certified public accountant who runs an Internet tax hotline for the association.
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But I'm proud to count myself part of the tax-hotline army.
HMRC does not publicise its payments, with most of the hundreds of whistleblowers who contact it daily via its secure website or tax evasion hotline receiving no reward.
He told me that HMRC did not respond, despite a follow up phone call to the tax evasion hotline.
Why aren't they spending the same money publicising tax evasion hotlines?
The new tax-shelter hotline is also reeling in tips.
The Greek government recently published the names of companies and individuals with the highest tax debts and set up a hotline for people to report bribes or tax evasion.
The Lib Dem leader, Tim Farron, said the honours for HMRC investigators "dishonour the honours system" given the department's poor performance on tax evasion and delays on consumer hotlines.
So, Carolyn may be eligible for some tax credit cash, but it took several personal finance journalists and a hotline to the Revenue press office to discover that.
For instance, it tracked complaints from 311 calls, a municipal hotline, and linked them with information about such things as tax irregularities to pinpoint illegal building conversions, which are fire hazards, quickly and fairly accurately.
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